Menifee Pony Refund Request Form
We are sorry to hear that you are no longer going to be able to play with us this season.  A copy of our Refund Policy is below for your reference and can also be found on your online receipt or our web sites policy tab. In order to start the refund process please complete and submit the below electronic refund request.  Once received, we will review and process the appropriate refund.  Sincerely,  Menifee Pony Board of Directors

Menifee Pony REFUND POLICY
Our league operates on money received from registration and our expenses are budgeted accordingly. Menifee Pony's refund policy is as follows: 

1. All funds paid to or collected by Menifee Pony are non-refundable in each instance except as otherwise stated in this policy.
2. Refund requests of registration fees will be considered by the Board of Directors on a case by case basis in accordance with this policy.
3. Each request for a refund must be made by completing this 'Refund Request Form'. The request must include the reason why the affected player does not intend to participate with Menifee Pony.
4. No refunds will be considered or processed unless and until the Board of Directors has received an appropriately completed refund request.
5. If the written request is received prior to January 2 for the spring season, or August 2 for the fall season, 100% of the registration fee will be refunded.
6. Refund would only include registration fees.  Any payment processing fees that are collected by our website hosting service and is not refundable.  
7. There is no minimum game guarantee. Games can be canceled due to weather and other circumstances. We do make every attempt to reschedule games, but it's not always possible.  
8. Refunds are not given in cases where a player was removed or suspended from games due to violations of league conduct rules. 
9. Registration fee refund requests may be considered on or after the dates mentioned above but there are no guarantees and it is at the sole discretion of the Menifee Pony Board of Directors.
10. If a request made after the deadline listed in this policy is approved it could be for any amount less than 100%, is entirely based on the discretion of the Board of Directors, some or all may be in the form of a credit towards future registration fees, and the approval and refund would take approximately four weeks to process.  

* circumstances may allow us to be more flexible with our Refund Policy, but this often relies on us being able to replace the roster spot made available by your child, so it's important that you complete this form as early and accurately and as early as possible once you're certain he/she won't be able to play with us this season.  

If the refund deadline has passed it is very important that you give us a detailed explanation of why you are canceling registration and making this request.  At this point your refund is not guaranteed, may be anywhere from 0 to 100% of your registration fees, and some or all could be in the form of a credit towards registration fees for a future season.  The Menifee Pony Board of Directors will consider your request at their next board meeting, which can delay a potential refund up to approximately four weeks.    

 IMPORTANT:  Please make sure all information was entered correctly.  Double check mailing address, it will not be our responsibility if refund check is lost in mail due to incorrectly entered address.  

VERY IMPORTANT!  Once you 'SUBMIT' this form, your child will be canceled from the registration system and no longer be part of his/her team.  This does not have any affect on whether or not your request will be approved.  If you want to reconsider or have any questions first, please email our Player Agent at playeragent@menifeepony.com.   Thank-you! 

You will get an email confirmation is your form is entered correctly.  If you did not get to the "thank-you" page and receive the email then please submit your form again.

To help us prevent spam please answer the simple math problem below before you can submit this form.