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  • To have custom templates designed, please fill out the following form. The Design Department will then contact you to confirm any applicable design fees and the details of your request. A completed form is required PER TEMPLATE SET. 

  • View Our Template Design & Installation Pricing

  • TURNAROUND FOR DESIGN SERVICES ONLY
    The turnaround for your request starts once ALL required information has been submitted and does not include installation into our ordering software. Requests are processed between 9:00am - 4:00pm EST. Any requests submitted after the 4pm cut-off time will be processed the next business day.
  • When submitting your files, please remember to include all of the following items (if applicable): 

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  • • Rendered Samples
    • Fonts
  • • Logos
    • References
  • • Special Graphics

  •  ACCOUNT INFORMATION

  •  ORDER INFORMATION

    Templates are installed into software after we receive approval from you on the final design. Please take into consideration the time it takes to create a new, custom design and the turnaround between edits. It could take up to a month for a brand new custom design from start to finish.

    it takes approximately 5 business days for installation, or longer depending on the amount of templates and style of the design.

  • Date
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  • What date do you need these templates available for ordering?*
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  • The date you've selected indicates that you will need Rush Services. Requests for Rush Services will incur a fee of 50% of the order total. Rush Services must be approved by the Design Department. You will be notified if we are unable to accommodate your rush request. Rush services do not apply to software installation, printing, or shipping costs, nor do they impact shipping methods or transit/delivery times.
     
    If you do not need Rush Services, please select a date that allows for our turnaround of at least 5 business days.
  • Will you be submitting your final printwork through our Full-Service Department for processing?*
  • Have you already contacted the Full-Service Department at fullservice@richmondprolab.com?*

  • The Full-Service Department is a separate paid service, you can learn more here.

    If you will be submitting your order using these templates on your own using your preferred software, selected below, please select "No".

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  • Would you like to use a house design or a custom design?*
  • Select File
    Cancelof
  • Are you submitting via Hightail?*
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  •  REQUEST DETAILS ADD TO AN EXISTING SET

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  •  REQUEST DETAILS MODIFICATIONS TO AN EXISTING SET

  • Select File
    Cancelof
  • Are you submitting via Hightail?*
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  •  TEXT & FONT INFO

  • Please note that we cannot use Adobe Fonts for Dynamic Text. We will find a close alternative if the files contain them.

  • Select File
    Cancelof
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  •   LOGO INFO

  • Apply school crest/sport team logo?*
  • Select File
    Cancelof
  • *Please make sure the formatted files are in RGB color space.
  • Apply studio logo?*
  • Select File
    Cancelof
  • *Please make sure the formatted files are in RGB color space.
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  •   ADDITIONAL GRAPHICS

  • Do you have any additional graphics to add to your templates?*
  • Select File
    Cancelof
  • Are you submitting via Hightail?*
  • *Please make sure the formatted files are in RGB color space.
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  •   INSTALLATION INFO

  • Which software should these templates be compatible with?*
  • Which catalog(s) should these templates be added to in ROES? Specialty items can be ordered from each of the catalogs listed below. Templates can be installed in more than one catalog at no extra charge.*

  • View the top of page 4 in our Price Guide to see descriptions of each of these print catalogs. 

  • Are any of these templates ID cards?*
  • Will they be PVC or Press-Printed?*
  • Please specify what style you need:*

  •   SURFACE FOR PHOTOGRAPHIC PRINTS

  • Please specify which surface your photographic products should be printed on. Check all that apply.*

  •   SPECIAL INSTRUCTIONS

  • Will you need to see a proof of your template(s) before they are submitted for installation?

  • Please note that this will require you to mark a proof as approved before it proceeds to installation and may prolong the process of having your templates available for use.

  • If you have any questions or concerns, please contact info@richmondprolab.com or 1-800-262-0515 ext. 105
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  • THANK YOU
    After submitting this request, you should receive a confirmation email with more information.
     
    By submitting this form you agree to the turnaround and pricing designated for design services. Richmond Professional Lab will be responsible for acting only on the instructions received within the request form once it has been successfully received. Richmond Professional Lab does not assume reponsibility for any malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any request forms you send. 
     
    By clicking submit, you agree to the above Terms & Conditions.
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