Custom Template Request

To have custom templates designed, please fill out the following form. The Design Department will then contact you to confirm any applicable design fees and the details of your request. A completed form is required PER TEMPLATE SET.
TURNAROUND FOR DESIGN SERVICES ONLY

The turnaround for your request starts once ALL required information has been submitted and does not include installation into our ordering software. Requests are processed between 9:00am - 4:00pm EST. Any requests submitted after the 4pm cut-off time will be processed the next business day.
New & Custom Design

3 Business Days
Modifications or Adding

to an Existing Set

2 Business Days
Software Installation

2 Business Days
When submitting your files, please remember to include all of the following items (if applicable):
• Rendered Samples

• Fonts
• Logos

• References
• Special Graphics
ACCOUNT INFORMATION
Account Number: *
Account Name: *
Contact Name: *
Phone Number: *
Email: *
ORDER INFORMATION

Design services include up to two rounds of proofs. Additional proofs are available for an increased design fee. Changes requested must be within the original design style. Templates are installed into software after we receive approval from you on the final design. It takes 2 days for the installation process before they are available to place orders.
What date do you need these templates available for ordering? *

Month Day Year
Date
Rush Services Requested: *

Yes
The date you've selected indicates that you will need Rush Services. Requests for Rush Services will incur a fee of 50% of the order total. Rush Services must be approved by the Design Department. You will be notified if we are unable to accommodate your rush request. Rush services do not apply to software installation, printing, or shipping costs, nor do they impact shipping methods or transit/delivery times.

If you do not need Rush Services, please select a date that allows for our turnaround of at least 2 business days.
Will you be submitting your final printwork through our Full-Service Department for processing? *

Yes No
Have you already contacted the Full-Service Department at fullservice@richmondprolab.com? *

Yes No
The Full-Service Department is a separate paid service, you can learn more here.

If you will be submitting your order using these templates on your own using your preferred software listed below, please select "No".

How would you like to proceed with your template request? *
Would you like to use a house design or a custom design? *

House Custom
Collection Name: *
Set Name/Color/Sport: *
Please provide examples of what you'd like us to design. Even an image that conveys the look you are interested in would help. Please attach a zip file if you have multiple samples. *
If your files exceed 20MB, please upload them to our Hightail Dropbox: https://spaces.hightail.com/uplink/RichmondProLab
Are you submitting via Hightail? *

Yes No
If you don't have any samples, please give us all the information you can about what you have in mind in the field below:
Which products do you need templates for? Be sure to specify the exact products (i.e. 3.5" luster button, 1.5x2 double-sided keychain). *
Click here to view our product and price guide.

REQUEST DETAILS ADD TO AN EXISTING SET
Name of set: *
Location in ROES: *
Which products do you need templates for? Be sure to specify the exact products (i.e. 3.5" luster button, 1.5x2 double-sided keychain). *
Click here to view our product and price guide.

REQUEST DETAILS MODIFICATIONS TO AN EXISTING SET
Name of set: *
Location in ROES: *
Which templates need modifications? Be sure to specify the exact products (i.e. 3.5" luster button, 1.5x2 double-sided keychain). *
Please specify what changes are needed: *
Please attach any references or rendered files. Multiple samples should be in a zip file.
If your files exceed 20MB, please upload them to our Hightail Dropbox: https://spaces.hightail.com/uplink/RichmondProLab
Are you submitting via Hightail? *

Yes No

TEXT & FONT INFO
Static Text: *
Font & Font Color: *
Dynamic Text: *
Font & Font Color: *
By default all products will contain the static and dynamic text listed. Please specify any products that should NOT contain the dynamic or static text listed above:
Fonts Please attach any fonts you want used on your template. Attach a zip file if you have multiple fonts. (20MB max file size).

LOGO INFO
Apply school crest/sport team logo? *

Yes No
Where should this logo be applied? *
Attach logo: (20MB max file size) *
*Please make sure the formatted files are in RGB color space.
Only apply to the following products:
Apply studio logo? *

Yes No
Where should this logo be applied? *
Attach logo: (20MB max file size) *
*Please make sure the formatted files are in RGB color space.
Only apply to the following products:

ADDITIONAL GRAPHICS
Do you have any additional graphics to add to your templates? *

Yes No
Please attach any additional graphics that you want placed on your templates. Please attach a zip file if you have multiple graphics. *
If your files exceed 20MB, please upload them to our Hightail Dropbox: https://spaces.hightail.com/uplink/RichmondProLab
Are you submitting via Hightail? *

Yes No
*Please make sure the formatted files are in RGB color space.
Please specify where and how these graphics should be used on your templates. Please be as clear and specific as possible. *

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