TERMS AND CONDITIONS
IMPORTANT: It is advised to follow up with an email to assure the files for transcription were recieved. MoonCity is not responsible for failed uploads due to user or server errors.
24 Hour Turn-Arounds: 24 Hour Turn around files must be scheduled in advance and are subject to availability. Please check our website for a full outline of our Service Details.
BURN-IN TIME CODES
We require the burn-in time code to be consistant from start to finish on each file uploaded for transcription. Additoinal charges will automatically be applied for files with more than 3 Time Code breaks. Please call us for details, or refer to our Rate Sheet for upcharge rates.