Please read carefully, as our form has changed. Please update your records and use only this link to complete and submit Repair Authorization Forms to Electronic Locksmith, Inc.
The following Repair Authorization must be included with any items sent to Electronic Locksmith, Inc. for repair. Repairs may be delayed if applicable paperwork is not received with materials.
Repairs requiring Next Day Air return service must be sent to Electronic Locksmith, Inc. by UPS or FedEx with delivery guaranteed by 10:30am Eastern Time. Any items received after the required time may be delayed one or more business days.
Front desk equipment repairs (key encoders, portable programmers, etc.) may require a minimum turnaround of 24-48 hours. This is to ensure comprehensive diagnostics, testing, and repairs of material.
Any material sent to Electronic Locksmith, Inc. must be packaged with appropriate packing material to ensure items are not damaged during shipping prior to delivery.
Please make note of your ROR number, and write it clearly on the outside of your box.
All repairs must be addressed as follows:
540 Cooper Oaks Ct
Apopka, FL 32703
Please contact Electronic Locksmith, Inc. if you have any questions
sending material for repair.
YOU MUST CLICK THE SUBMIT BUTTON ON THE NEXT PAGE OR YOUR REPAIR WILL BE DELAYED