Acceptable formats are .pdf, .psd, .jpg
All files should be 300 dpi or higherfor best quality design.
If having trouble uploading design please send files to
along with info and file name to match with order form.
RETURN & EXCHANGE POLICY: There are no cash or credit card refunds. The only form of refund ever given is a Chase Ur Dreamz LLC. credit.Exchanges apply to orders that do not have the same size, color, font, spelling, or any provable way (e.g. you wrote arch the text and we made it straight) as indicated on your invoice. Naturally, if it's our fault we'll correct it and send it back out to you.The item you are exchanging is a blank product.We do not accept exchanges or offer credit for sizing issues.