• Replacement ScotSail RYA Certificate

    Report a Lost / Stolen / Damaged ScotSail RYA Certificate & Re-Order
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    UPDATE: RYA HAVE INTRODUCED A NEWER SYSTEM FOR REPLACING LOST/STOLEN CERTIFICATES - PLEASE USE THEIR FORM AT:https://www.rya.org.uk/document-finder?keyword=declaration%20of%20loss

    If your certificate is older or have missing information we MAY be able to assist on: support@boating.zendesk.com

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    OLD INFO TEXT:

    "You can use this online process to declare a lost/stolen/damaged RYA Course Completion Certificate issued originally by ScotSail, and order a replacement.

    It costs £39.00 per replacement RYA Certificate and it takes up to 28 days to receive it from the time you submit your application.

    The fee includes the cost of making the necessary searches to verify your identity and that you are the original holder of the RYA Certificate, as well as notifying the RYA, producing your new certifcate and despatching it via Royal Mail Service.

    You cannot use this service to replace:

    • Certificates Not Issued Originally By ScotSail;
    • RYA/MCA Certificates of Competence (e.g. Yachtmaster®);
    • RYA/MCA VHF Radio Licence (SRC);
    • RYA ICC International Certificate of Competence;
    • RYA/MCA Commercial Endorsements;

    If you need to replace any of these certificate types, you should contact the RYA Certification Department on: 023 8060 4158 , or e-mail certification@rya.org.uk

     

    This online application takes around 4-8 minutes to complete.   You will need:

    • Your name, address, DOB & contact details;
    • Government-issued photo-I.D. (e.g. passport or drivers' licence) (only for RYA Photo-I.D. Certificates)
    • Information to assist in locating your RYA Record;
    • £25.50 Application Fee via Credit/Debit Card.

    Please note that the RYA only introduced their Online Central Certificate Registration Hub in recent years, and certificates issued before this may take SIGNIFICANTLY longer to locate, or it may not be possible at all, if paper records are not available or have been moved to off-site long-term storage facilities. You are responsible for the safe-keeping of your RYA Certificates and we cannot guarantee that a replacement can be issued by us if we cannot locate the correct information.

    You must submit this form for each replacement RYA Certificate you wish to order.

  • If you are replacing a RYA Certificate which is damaged or defaced, but still in your possession, you must either send us the old one, or destroy it.

    YOUR OLD CERTIFICATE NUMBER WILL BE NOTIFIED AS VOID DURING THE REPLACEMENT APPLICATION PROCESS.   YOU MAY NEED TO INFORM YOUR INSURANCE COMPANY OR CHARTER / RENTAL AGENCY OF YOUR NEW CERTIFICATE NUMBER.

  • YOUR OLD CERTIFICATE NUMBER WILL BE NOTIFIED AS DECLARED LOST/STOLEN DURING THE REPLACEMENT APPLICATION PROCESS.   YOU MAY NEED TO INFORM YOUR INSURANCE COMPANY OR CHARTER / RENTAL AGENCY OF YOUR NEW CERTIFICATE NUMBER.

  • Replace Photo I.D. Certificate - IMPORTANT INFO:

    The certificate you have elected to replace is a RYA Photo-I.D. Certificate.

    Once you have completed the replacement order process, you will need to send 1 x Passport Sized Photo to:

     

    ScotSail Certification

    Largs Yacht Haven

    Irvine Road, Largs

    KA30 8EZ

    Scotland, U.K.

    (You will also receive a confirmation e-mail with this address)

    You must also ensure that

    • you write your full name on the back of the passport-sized photograph; and

     

    • you provide evidence of your identity using acceptable photo-I.D.

     

    You can provide evidence of your identity on this form electronically, by uploading a photo of any Government-issued photo-I.D. such as a passport or drivers' licence.

    It must show clearly your name, and likeness, which matches the name on the RYA Certificate you are attempting to replace, and the replacement passport-sized photograph which you send to us.

    We are authorised to collect and store this information securely, and it will be deleted once your application has been processed.

    You may also choose to send us a printed photo-copy of your Government-issued photo-I.D. instead.

  • Your Personal Details

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  • Your RYA Certificate Details

  • Note: From 2011/12 the RYA began to keep a central record of some RYA Certificates, including Day Skipper, Coastal Skipper & PowerBoat Level 2.    RYA Recognised Training Centres are not obliged to keep records of other RYA Certificates indefinitely, nor to record electronically the outcome of your attendance on any RYA Course.   The RYA restrict our access to the past 90 days.   If you are applying for a replacement of a non-registered RYA Course Certificate, you may need to provide us with additional information to help us locate your RYA Course booking record, and evidence of successful completion.

    This may include approximate dates and location you took your RYA Course, vessel name, RYA Instructor name, copies of logbook entries, booking details, or any other information to support your application.

     

    Please complete the following information.   If you do not know it, please leave it blank:

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  • You now need to upload a photo of your Government-issued photo-I.D. to verify your identity.   If using a smartphone or tablet ensure that your browser settings allow access to your camera application.

    A drivers' licence or passport which shows clearly your name, alongside an image of your likeness, is the best evidence of your identity.   This will be stored securely and deleted after your application is complete.

    If you prefer, you may post a paper photo-copy with your passport-sized photo instead, to:

    ScotSail Certification

    Largs Yacht Haven

    Irvine Road, Largs

    KA30 8EZ

    Scotland, U.K.

    (You will also receive a confirmation e-mail with this address)

    Please do not send original documents to us

    Our Data Protection Registration Number Is: Z3070013

  • Once you submit your application details, you will receive a confirmation e-mail with your Replacement Certificate Application Number (RCAN).   We will conduct the necessary checks to verify your RYA Certificate and send you the invoice to pay your £39.00 Replacement Certificate Fee, and despatch the replacement to you normally within 28 days.    If we need any further information to process your application, we will use the contact details you have supplied.

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