UPDATE: RYA HAVE INTRODUCED A NEWER SYSTEM FOR REPLACING LOST/STOLEN CERTIFICATES - PLEASE USE THEIR FORM AT:https://www.rya.org.uk/document-finder?keyword=declaration%20of%20loss
If your certificate is older or have missing information we MAY be able to assist on: support@boating.zendesk.com
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OLD INFO TEXT:
"You can use this online process to declare a lost/stolen/damaged RYA Course Completion Certificate issued originally by ScotSail, and order a replacement.
It costs £39.00 per replacement RYA Certificate and it takes up to 28 days to receive it from the time you submit your application.
The fee includes the cost of making the necessary searches to verify your identity and that you are the original holder of the RYA Certificate, as well as notifying the RYA, producing your new certifcate and despatching it via Royal Mail Service.
You cannot use this service to replace:
- Certificates Not Issued Originally By ScotSail;
- RYA/MCA Certificates of Competence (e.g. Yachtmaster®);
- RYA/MCA VHF Radio Licence (SRC);
- RYA ICC International Certificate of Competence;
- RYA/MCA Commercial Endorsements;
If you need to replace any of these certificate types, you should contact the RYA Certification Department on: 023 8060 4158 , or e-mail certification@rya.org.uk
This online application takes around 4-8 minutes to complete. You will need:
- Your name, address, DOB & contact details;
- Government-issued photo-I.D. (e.g. passport or drivers' licence) (only for RYA Photo-I.D. Certificates)
- Information to assist in locating your RYA Record;
- £25.50 Application Fee via Credit/Debit Card.
Please note that the RYA only introduced their Online Central Certificate Registration Hub in recent years, and certificates issued before this may take SIGNIFICANTLY longer to locate, or it may not be possible at all, if paper records are not available or have been moved to off-site long-term storage facilities. You are responsible for the safe-keeping of your RYA Certificates and we cannot guarantee that a replacement can be issued by us if we cannot locate the correct information.
You must submit this form for each replacement RYA Certificate you wish to order.