IT Request Form

IT Request Form
Requestor's Name*

First NameLast Name
Requestor's E-mail*
Requestor's Cell Phone
Request Type*

Email Signature IssueNew EmployeeEquipment RequestFolder/File RecoveryCAD (Issues with Autodesk software)Equipment ReturnUnblock Website RequestSmartsheet IssueAutocad/Revit Database RequestGeneral Request (Other)
Please provide the link (URL) to the Smartsheet in question:*
Is this a Smartsheet Automation modification request?

NOYES
Email Signature Issue*

Phone Number Missing or IncorrectJob Title Missing or IncorrectAddress IncorrectIncorrect Signature AppliedOther
Email Signature - What Number is Incorrect*

CellDirect
Correct Cell Number*

Area CodePhone Number
Correct Direct Number*

Area CodePhone Number
You cannot submit a job title correction for yourself. If you need your job title changed, please have your supervisor submit a ticket on your behalf.
Name of Person who needs correction*

First NameLast Name
Email of person who needs correction*
example@example.com
Correct Job Title*
Office address that should be on your signature:*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Please Explain:*
CAD issue with:*

DuctPipe
Which job were you working on when you encountered your issue?*
For this type of request, please fill out this form:

https://app.smartsheet.com/b/form/b3f04e084a0943588dbdd6c7863f27ae
Problem origin:*

AutoCADDatabaseFabricationNavisWorksTrimbleRevitOther
Is this a new employee?*

YesNo
Employee Name*

First NameLast Name
Employee Preferred Name
This name spelling will be used for email, business cards, etc.

Please make sure the spelling is correct!
I have verified that this is the correct spelling of the new employee's name

I have verified the spelling is correct
If the name is misspelled, the user will have to be setup from scratch. This process could take days
Please select the "New Employee" option above in order to proceed with a New Employee setup.
Employee's Start Date*

MonthDayYear
Employee Start Date
Employee's Supervisor*
Employee's Title*
To be shown on Business Cards if applicable.
Employee's EEID*
Company*

Duct DirectKirlin-WayMcCorvey CompaniesMcCorvey Industrial FabricationMcCorvey Sheet MetalWay EngineeringWay Mechanical
Business cards for which?

Duct DirectKirlin WayKirlin Way ServiceMcCorvey CompaniesMcCorvey Industrial FabricationMcCorvey Sheet MetalWay EngineeringWay Engineering ServiceWay MechanicalWay Mechanical Service
Primary Location*

AustinCharlotteDallasHoustonNashvilleOrlandoRaleighSan AntonioJob SiteOther
Do they need a key fob to enter the building?

YesNo
Will they have an office in the building? (or sharing)

YesNo
Where? (or with who)
Is there a desk already in there for them to use?

YesNo
Facilities has been notified and will be in touch.
Add to Friday lunch list?

YesNo
What Job Site?*
Please provide job name/number
Location?*
Where will they be primarily located?
Email Needed?*

YesNo
What Email Domains*

@ductdirect.com@kirlinway.com@mccorvey.com@wayeng.com@waymech.com
Include In WAY Group Email?

Way ForemanWay Project ManagerWay Detailer
Include In MSM Group Email?

MSM ForemanMSM PM / OpsMSM VDC
Will this user be getting a PC?*

YesNo
What kind of PC will the user need?*

LaptopDesktop
User's Job Function*

CAD DetailerEstimatorFieldOffice Worker, AccountingProject ManagerOtherRecruiter
What Applications*

SmartsheetDynamicsPipedriveQuickpenQuotesoftAvionteOther
AutoCAD*

202320242025
FabricationCAD*

202320242025
Navis Manage*

202320242025
Revit*

202320242025
Duplicate Software and Permissions from whom?
Who already has the permissions, software, network drives, etc this employee will need?
Provide full path to folder where recovery is to occur:*
I.e.: S:\In\this\folder\right\here
What is the name of the folder/file to be recovered?*
ie: recover-this-file-please.pdf
What date and time should recovery be attempted?*

MonthDayYearHourMinutesAM/PM Option
Remote Access Required?

YesNo
Phone Needed?*

YesNo
What Kind?*

iPhoneDesk phone
Personal Phone Number for Duo*
Is this a replacement device?*

YesNo
Reason for replacement?*
Please provide a detailed description of why a replacement is needed.
iPad needed?*

YesNo
Docking station needed?*

YesNo
Remote Access Required? *

YesNo
Will the employee be operating a company owned vehicle?*

YesNo
Person Equipment Belonged To:*
Who was assigned the equipment?
Equipment Being Returned*

PhoneiPadLaptopOther
NOTE: Please return all related items, including (but not limited to): charger, bag, case, and any other accessories.
List Other Equipment*
Tracking Info for Return Shipment*
Website URL:*
Please paste the exact URL being requested to be unblocked.
Please provide the business purpose for the unblock request here:*
Notes*
Please provide as much specificity as possible. This will help us in resolving your request faster. Thank you!
What is the best number to reach you (extension/cell)?
This is should we need to contact you regarding this request.
Optionally attach screenshot(s) or file(s).

Upload a File
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