If you have registered your SUBWAY® Card and it is subsequently lost, stolen, damaged, or otherwise rendred non-functional, follow the steps below to obtain a replacement Card:
1. Call 1-877-697-8222 IMMEDIATELY to have your account balance frozen.
2. Fully complete the SUBWAY® Cardholder information section below.
3. Click "Submit."
Note: SUBWAY® Cards which have been lost, stolen, damaged, or otherwise rendered non-functional are replaceable only if the Card was previously registered as set forth above.
For properly submitted claims, a new SUBWAY® Card will be issued for the amount remaining on the Card at the time the account is frozen. Independent Purchasing Cooperative, and Value Pay Services, LLC are not responsible for lost, stolen, misdirected, damaged or illegible claims.