Billing and Insurance Information
Patients are responsible for the cost of professional services provided at Creekside Psychiatric Center. To help you fullfill this obligation, we will clarify payment arrangements prior to starting treatment. We will make an effort to determine the amount of your personal financial responsibility.
Your health insurance may provide benefits for treatment. The staff at Creekside will work with you to determine available benefits. We are not responsible for the accuracy of information provided by your insurance company. The benefits may be controlled by a managed care company. There may be limits on frequency of visits, total number of visits, and amount of insurance payment per visit.
At your request, we will file insurance claims and submit bills to third parties. We have contracts with some insurance carriers and may accept assignment. You will be responsible for your deductible and co-payments according to your contract and payment is expected at the time of service. If you expect payment from other parties we will require full payment from you and assist you in getting reimbursed by the other party.
If your insurance company requires preauthorization for treatment, we will help you with this process. Usually, treatment is authorized for a limited number of visits. Insurance companies often require periodic review before authorizing continued treatment. You should monitor the number of authorized visits and any time limits. You are liable for the cost of unauthorized treatment unless prohibited by our contract with your insurance carrier.
An insurance company may require reports of your treatment and, in rare cases, may request a review of your entire record. We are sensitvie to your expectation that your treatment will be conducted with confidentiality. However, we cannot assure that confidentiality will be maintained when reports or records are submitted to insurance companies. You are encouraged to review reports prepared for third parties.