Shout Out and Spot Bonus Award Nomination Form
Do you have a co-worker that should be recognized for displaying the true spirit of the STO Way? If so, we want to know about it! The Shout Out and Spot Bonus Award are opportunities to recognize team members who truly signify the “STO Way” above and beyond normal expectations.
You can nominate fellow co-workers who you see as deserving of a Shout Out or Spot Bonus Award by completing the short online form below.
The Shout Out is recognition for embracing the STO Way and demonstrating outstanding, first class, customer service. The Spot Bonus Award is recognition for taking the STO Way a step further to generate significant cost savings, cost avoidance, or new revenue opportunities.
The “STO Way” can best be described as our commitment to:
• Extreme Customer Service
• Create Raving Fans
• Exceed the expectations of our customers
• 100% Plus 1% Customer Service
• “Can Do” Attitude
• No Delivery Less than Perfect
• Consistency, Consistency, Consistency
• Under promise, and over deliver
• Sense of Urgency
• Honesty and Integrity