STANDARDS OF PRACTICE
All Doulas will provide the highest level of professional services and care, acting with integrity and propriety at all times. Role of the Doula The Doula will provide emotional, physical, and informational assistance to birthing people and their families surrounding the labor, birth and postpartum time. Doula does not diagnose, suggest treatment, or administer treatment to the client, and in such cases where the Doula does suggest treatment (homeopathy, herbs, aromatherapy, etc.), Doula will be sure to let client know that this practice is outside of the normal scope of the Doula and gain client’s express permission for any such treatment. The Doula will provide information, referrals to other resources to clients, and make clear that Doula’s role is not one of clinical care provider or advisor. Scope of Services The Doula will state to each client (verbally or in writing) what services Doula offers. A written agreement is preferable in all cases. This agreement should include the following: -dates of on-call status-means and schedule of payments-back-up arrangements-clause describing termination reasons and refund policy-services provided and not provided by the Doula-signatures of both client and Doula Communication Open communication should be the standard, both in terms of understanding client’s expectations of the Doula and in terms of the Doula setting appropriate expectations for the service provided.
CODE OF ETHICS Ethical Responsibility to Clients ConfidentialityThe Doula should respect the privacy of clients and hold in confidence all information learned during the term of the Doula-Client relationship, and ask explicit permission to discuss this information with the back-up doula or other professionals. ReliabilityThe Doula will be reliable to client readily and without fail for the term of the agreement. Doula will provide back-up Doula services as needed, per the terms of the signed agreement. Obligation to ServeThe Doula should assist each client seeking support either by providing services or making appropriate referrals. Ethical Responsibility to Colleagues Respect, Fairness, and CourtesyThe Doula should treat colleagues with respect, courtesy, fairness, and good faith. Dealing with Colleagues’ ClientsThe Doula has the responsibility to relate to the clients of colleagues with the same ethical and professional consideration as with Doula’s own clients. Ethical Responsibility to Health Care Providers of the Client Respect, Fairness, and Courtesy. The Doula will treat client’s caregivers with respect, courtesy, fairness and good faith. Recognition of Clinical Responsibility. The Doula recognizes that responsibility for clinical management belongs to the Health Care Provider (midwife, physician, nurse, etc) and the client. The Doula does not interfere with clinical management beyond making suggestions to, or asking questions of, the Health Care Provider and client, based on Doula’s knowledge of the client’s birth plan and preferences.
FIND A DOULA ("FAD") PROGRAM PARTICIPATION GUIDELINES The Doula will register online to attend the event prior to participation.
Every Doula participating in a FAD event must sign up by 9am the day of the event for at least 2 task roles for which they will be responsible at that event. One task is either set-up or clean-up. The other task is any of the other roles, such as Check-In, Greeter, Presenter, or Timekeeper.
Doulas who operate their business as a Partnership or Collective ("Group") must create a user/login account for the group through the Natural Resources website and register for FAD events through their Group account. Each Doula who attends on behalf of their Group must complete the FAD application, attend the FAD Orientation, and sign the FAD agreement before participating in any FAD events. The 2 members of the Group introduce their Partnership/Collective as a unit and interact with couples as a unit. The Doula will arrive no later than 15 minutes prior to the start of the event and remain at the event until 15 minutes after the event ends. The Doula will cancel registration at least 48 hours prior to the event date. In the event that illness or client’s labor prohibits cancellation prior to this deadline, Doula will TEXT the designated administrators and/or contact Natural Resources directly to report cancellation by NOON the day of the event. Failure to cancel as described above may result in termination of this agreement and the ability to attend future events. The Doula will provide any marketing materials for Doula’s services that Doula wishes to share with parents.
The Doula will participate in a peer review if a family provides negative feedback.
Once your application has been reviewed you will be contacted with more information. Thank you!