If you are experiencing the same exact issue with the replacement switch, then you most likely have a different issue other than the window switch. A warranty replacement switch may not fix your issue. We suggest that you check the functionality of your window motor before completeing this form. If you do not have a way to check your window motor we can send you another switch as a courtesy. If you continue to have the same issue, your issue is withanother part entirely.
To make a return, please send the switch back to:
1904 Glendale Dr.
Decatur, Ga. 30032
Be sure to include a note with your name, order number, and the reason for your return. Do not ship your return with signature delivery, as we do not have anyone on site to sign for the package. Be sure to hold onto all return tracking information.
To find the complete return policy please go to www.Switchdoctor.net/returns
By selecting this warranty replacement option you will pay only one penny for the new switch up front. We will then send you out a new switch with a free prepaid warranty return label attached to a polymailer for convenience to send back the broken switch. As long as we receive the defective switch within 21 days your card will not be charged any additional fees after the penny deposit. By submitting the deposit of one penny you are agreeing to use the prepaid return label to send back the defective switch in our free prepaid return envelope within 21 days to avoid being charged for the remaining balance of the replacement switch.
Please note, this is a completely secured area made by Authorize.net, a leading ecommerce payment gateway.
Once your penny deposit is made, you will receive a confirmation of a new shipment to your email. Please note that the new order confirmation will be promoed to $0.00.
You will be contacted shortly with a return label for your warranty deposit.
(for us to recieve your submission, please hit the submit button below)
Please note: Our 24 hour guarantee is for shipment only. This is not a guarantee that you will receive your switch within 24 hours, just that your order will leave our warehouse within 24 hours.