We are unable to process a claim for goods that have been lost in post unless
15 working days has elapsed since we have dispatched the items. International delivery times may vary, please contact Customer Services directly.

All claims must be made within 30 working days of dispatch date. (For your dispatch date please check your emails).

Upon receipt of claim form to Argento it may take up to 7 working days to process your claim.

The below information is required to process your claim and for further investigation if required.
Please return the form by post or email to:

Argento Jewellery,  4a Connsbrook Avenue,  Belfast, BT4 1JT or

customerservices@argento.com

You must complete the Lost In Post form in full, failure to complete may result in your claim being delayed / rejected.

I understand that a false claim could result in criminal prosecution. I declare to the best of my knowledge, the information I have supplied on this form is correct and truthful. I also undertake to advise Argento Jewellery immediately if any lost items are subsequently traced, and to refund Argento any monies paid in compensation for these items or return the items in original saleable state.

Please note that by making a claim you are consenting to your name and address being passed to your delivery partner to process your claim. Please contact us directly in the event of an international lost in post as the dates for delivery are automatically longer & may differ from those stated above.