Request to Cancel and/or Refund for Event

Cancellation & Refund Policy

In-Person Event Cancellation & Refund Request

If you register for an in-person event and must cancel your registration, all cancellations requests for refunds MUST be submitted in writing by 5:00 p.m. Central Time on the deadline(s) listed within this policy. Telephone and email requests WILL NOT be honored.

Cancellations received 60 days prior to the start of the event will incur a $35.00 administrative fee.

Cancellations received between 14 and 60 days prior to the first day of the event will be eligible for a 50% refund of the invoiced amount.

All cancellations received 14 days or less prior to the event will not be eligible for refund.

Online Event Cancellation & Refund Request

If you register for an online event and must cancel your registration, all cancellations MUST be submitted in writing no later than three (3) days prior to the event by 5:00 p.m. Central Time. Telephone and email requests WILL NOT be honored.

Cancellations received 3 days prior to the event, paid or unpaid invoice will incur a $35.00 administrative fee. All requests for refunds MUST be submitted in writing by the deadline(s) listed within this policy.

Substitutions are allowed by individuals within the same institution/company. Substitutions should have the same member classification so that the payment is an even exchange transfer of payment. Requests for substitution must be submitted in writing.

Your Name *

Your Email *

Have you reviewed the ASCA Cancellation & Refund Policy? *

Yes No

Based on the ASCA Cancellation & Refund Policy are you eligible for a refund? *

Yes No

What are you submitting the request for? (select all that apply) *

Cancel in-person event registration Transfer event registration to someone else Cancel online event registration Request a refund

Full name of alternate attendee: *

NOTE: Shifting of registrants between different registration price points will result in an adjustment to the higher rate. Ex: Member transferring to non-member will see an increase in cost to the non-member rate.

E-mail address of alternate attendee: *

Reason for cancellation and/or refund request *

How would you like to receive your refund? *

Return to credit card Check No refund needed

---Credit Card---

Name on Credit Card

Billing Address of Credit Card

Street Address

Street Address Line 2

City State / Province

Zip Code / Postal Code Country

Last 4 digits of account number

---Check---

Make check payable to

Mail check to

Street Address

Street Address Line 2

City State / Province

Zip Code / Postal Code Country

Upload Receipts & Other Documentation (as appropriate)

Cancel Registration and Request for Refund