Thank you for choosing CALSTAR for your patient transport needs.
As visitors to your facility, we welcome your assistance in making the transition of care as smooth as possible. CALSTAR’s goal is to provide you with unsurpassed service. We assess our commitment to excellence by asking our customers what we are doing right and what needs improvement in order to exceed expectations. Your thoughtful feedback allows us to do two very important things: make our service the best it can possibly be, and recognize excellence. Please, tell us how we are doing. It is extremely important to us!
Approximate Transport Time
Did your facility send or receive a patient?
1. Please rate the following with regard to the Communication Specialist (CALCOM): [E=Excellent, G=Good, F=Fair, N=Needs Improvement, U=Unknown]
Answered call in a timely manner
Efficiency of the dispatch process
Accuracy of the ETA
Informative & Helpful
2. Please rate the following with regard to the CALSTAR Transport Team: [E=Excellent, G=Good, F=Fair, N=Needs Improvement]
Accessible & Responsive
Knowledgeable & Skilled
Ethical & Safe
3. Please rate the overall quality of service with regard to your CALSTAR experience: [E=Excellent, G=Good, F=Fair, N=Needs Improvement]
Overall Quality of Service
4. Would you like to be contacted by the CALSTAR Regional Operations Director to discuss this transport or another matter?
Optional: Contact Details
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