Customer Training Completion Form
Site Name
*
Customer Name
*
Description of equipment installed
*
Training delivered by
Please Select
Barney - Service and Installation Manager
Phil - Customer Support Engineer
Mike - Customer Support Engineer
Simon - Customer Support Engineer
Adrian - Customer Support Manager
Lead Customer Contact
Training Points Covered
Do you want to check all 'Yes' options?
Yes
Setup Menu
Yes
No
N/A
Entrances/Exits
Yes
No
N/A
Group Access Rights
Yes
No
N/A
Host Trap Zones
Yes
No
N/A
Passwords
Yes
No
N/A
System
Yes
No
N/A
General
Yes
No
N/A
Connections
Yes
No
N/A
Day Tickets
Yes
No
N/A
Database Menu
Yes
No
N/A
Reports Menu
Yes
No
N/A
Usage Menu
Yes
No
N/A
Controllers Menu
Yes
No
N/A
Host Menu
Yes
No
N/A
Time Control - Door Access
Yes
No
N/A
Temporary/Visitor Cards
Yes
No
N/A
Lane Direction
Yes
No
N/A
Hardware Functionality
Yes
No
N/A
Help
Yes
No
N/A
Support
Yes
No
N/A
Miscellaneous
Yes
No
N/A
Were User Manuals and/or Documentation Provided?
Yes
No
Not Applicable
Notes - questions asked and answers given
*
Customer Name
*
Customer Signature
*
Customer Email address
Trainer's Name
*
Trainer's Signature
*
Trainer's Email address
Tel: 01582 769991
Email: support@telepen.co.uk
Submit
Should be Empty: