Guarantee:
It is our goal to make every customer feel good about thier purchase. Vantel Pearls adheres to the highest standard of quality. Vantel Pearls jewelry is guarenteed against damage due to defects in materials or crafting (excluding normal wear and tear).
Taking care of your Pearls:
Your Vantel Pearls are produced by nature and their luster, beauty and value will be enjoyed for years to come with these simple steps:
-Your Pearl Jewelry should be put on after makeup, perfume or hairspray are used. The chemicals can harm our jewelry.
-Pearl Jewelry should not be submerged in water or cleaning chemicals.
-Clean your pearls with an untreated soft cloth after wearing. Perspiration as well as body oils can harm the jewelry.
-For Sterling Silver, use a Vantel Pearls jewelry cloth on the metal only. Be sure to not apply chemicals to you Pearls.
Within 90 Days of Purchase Date:
Vantel Pearls will reset or replace a lost Pearl, reset or replace lost gemstones, or an item may be returned for replacement (same item) due to manufacturers defect (excluding normal wear and tear) with a copy of the invoice. Please contact your Vantel Pearls Demonstrator for assistance.
Exchanges:
Items in new condition may be returned for exchange within 90 days of the purchase date with a copy of the invoice. Please contact your Vantel Pearls Demonstrator for assistance.
After 90 Days of Purchase Date:
Vantel Pearls offers jewelry repairs for Vantel Pearls jewelry. Fees are based on type of service requested. For jewelry service questions, please contact your Vantel Pearls Demonstrator for assistance.
1.)Pearl color is NOT guaranteed unless you choose white(no oyster opening).
2.)Items take approximately 6-7 weeks to arrive.
3.)Tax is applicable to the state that the consultant is in.