Assessment Tool Instructions:
List the assessment tool that will capture the goal listed above.
Methods of assessment for Administrative and Student Services
Units may include but are not limited to the following:
• CCSSE and other ICC Student Satisfaction Surveys (well suited for satisfaction outcomes)
• Focus groups (well suited for satisfaction outcomes)
• Number and types of complaints (well suited for process outcomes)
• Growth in a specific function (well suited for process outcomes)
• Comparisons to professional organizations' best practices or audit results
• Time taken to complete a task (well suited for process outcomes)
• Student data on enrollment, retention, success, goal attainment, etc.
• Faculty data on professional development, use of new technologies, grant proposal development and subsequent funding, etc.
One of the simplest types of assessment tools is surveys. Surveys allow you
to simply ask your users what it is you want to know. Ask the Office of Assessment, Planning, and Research for assistance in developing and administering your survey.
Once you have determined your tool, please indicate it below.