IT Support Request

IT Support Request
Please note that all services offered on this form are for ABE-owned devices only. This includes departmental IT equipment purchased from grant, project, or start-up funds. Due to liability concerns, ABE IT does not perform any of the services listed on personal devices.
Name*
Email*
Room Number
Phone Number

Area CodePhone Number
Alternate Phone Number

Area CodePhone Number
Faculty Advisor
Computer Name
Sticker on your computer.
Requested Services*

HardwareMalware/VirusSoftwarePrintingNew EmailVideoconferenceNew Computer Request
Please note: If you are requesting a new computer setup, please select the "New Computer Request" option under Requested Services.
ABE IT cannot install printers on personal devices. We can only install printers/drivers on ABE-owned department computers.
Printing Options

I would like to have a printer installed on my device.I'm having issues printing from a particular printer (describe below).
Is the destination computer UF-owned or personal?

UF-ownedPersonal
Which Printer Would You Like to Have Installed?
Describe location of printer
Operating System

WindowsLinux-basedmac OS
Desired Software
The following software is free for students/educators, but you will need to either create an account or log in to download the installation files. This software can also be installed on personally-owned laptops and computers.

Autocad: https://www.autodesk.com/education/free-software/autocad
(You will need to create an Autodesk account.)

Microsoft Office: https://it.ufl.edu/services/gatorcloud-microsoft-office-online
(You will need to log in with your UF GatorLink credentials.)

Solidworks: https://www.solidworks.com/solution/job-functions/students
(You will need to create a Solidworks account.)
Select Matlab Toolboxes
Solidworks Toolboxes (if you want ABE IT to install it for you)
Name and Download Link for Other Desired Software
Gatorlink or UFID
Videoconference Request Options*
Meeting Start Date/Time
Videoconference Link or Meeting ID
If you've already created the VC, please send us the link so we can prepare accordingly.
Priority*

LowHighStandardEmergency
If this is an IT emergency, please attempt to contact us:

Matt Noonan
(352) 294.6724
(ext. 46724 from a VoIP phone)

Alternatively, look for us in room 169 in Frazier Rogers Hall.

Please submit this request, too.

Examples of emergencies:
A classroom computer not working.
Problems with VMware duing a class.
The license has expired for a piece of software provided by the department.
A computer collecting instrument data is malfunctioning and impeding research progress.
Preferred Date of Completion

MonthDayYear
Date
Preferred Time of Completion

:HourMinutesAM/PM Option
Description*
Screenshot of Error

Upload a File

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Requested Services-Archive

Malware/VirusSoftwareHardwareTrainingPrintingOther
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