PURPOSE OF POSITION:
Responsible for the management, coordination, and execution of items related to the sales and marketing operation of the hotel, including all sales solicitation efforts for all market segments and all aspects of marketing the property.
ESSENTIAL FUNCTIONS:
- Supervision of Sales and Catering staff, planning and development of market segments, contract and booking approval, sales lead assignment, and overseeing sales efforts for all Sales Managers.
- Strategic planning, goal setting, yield management, period end reports, and other departmental activities to meet financial and sales objectives for the property.
- Attend meetings including, but not limited to, pre-convention, business review, profit and loss, executive operating committee, departmental.
- Serve as liaison between hotel, advertising and public relations agencies.
- Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
- Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
- Other duties as assigned.
MANDITORY JOB REQUIREMENTS:
- Proficient computer knowledge.
- Excellent communication skills, both written and oral.
- Basic mathematical skills that allow for calculation of room blocks, average rates, and forecast information.
- Ability to travel.
- Flexibility to work varying schedules to reflect the business needs of the hotel.
- Ability to organize detailed information.
- Strong knowledge of market segments.
- Perform other duties as requested.
ACCOUNTABILITY:
- Smart financial decisions.
- Ability to meet departmental financial and sales objectives.
- Control departmental and advertising expenses within budgeted amount.
- Prepare and submit reports within allotted deadlines.
EXPERIENCE OR TRAINING REQUIRED:
Four-year college degree preferred, however, any combination of education and training within hotel sales may also be considered.