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Your session fee is due at the time of booking and holds your time slot. Once you pay your session fee, we are no longer accepting appointments for that time slot, therefore your session fee is non-refundable.
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Sessions are a quick 15 minutes. Please come on time and prepared to begin shooting right away.
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If it is pouring rain on our scheduled day, the sessions will be moved to the next day at the same time/place. If it's raining the next day as well, a new date will be scheduled.
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We understand that kids get sick and other unexpected mishaps occur in life, so we will be offering a make-up day for anyone who misses their scheduled mini session appointment. This year, that day will be Saturday, December 4th, 10am - 11am. It is your responsibility to keep that day open if you miss your mini session appointment but still want to get your photos done. It is also your responsibility to reach out to Crystal to schedule an appointment on the make-up day. This is the only make-up day we will be offering.
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While Crystal does capture many images during your session, you will see only those images selected by her, the artist, for previewing. She carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed, heads turned, duplicates, etc. will not be shown and are removed from our archives permanently after the artist rendering is complete.
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Your proofs will be put in a password protected online gallery within 3 days of the photo shoot. You will be emailed as soon as your photos are up for you to view.
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Your proofs will be online for one week. You’ll need to make all decisions about your photos within that week. Once your gallery has expired, there is a $25 fee to renew it.
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If you do not choose your photos within one week and do not renew your gallery within one month of it's original expiration date, Crystal will choose 5 photos for you and send you the link to download your images. Once this has been completed, you will not have the option to choose different images as part of your 5 included digital photos.
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The mini session includes up to 5 digital images. If you don't want all 5, that is your choice. No discounts or refunds will be given even if you do not choose all 5 images that were available to you.
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All ordered images will be fully retouched. Once they are retouched, you will be given a link to download the digital files. Any additional products you purchased will be ordered through our lab and shipped to you once they are completed. Shipping is an additional cost that depends on your order. If you prefer not to pay for shipping, we can set up a time for you to pick up your order.
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Please allow up to 3 weeks for specialty products to be completed and shipped to you.
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If part of your order is a gift that you want to ship directly to the recipient, we can do that for you! We offer boutique packaging and drop shipping for an additional fee.
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If you are in a hurry to receive your products, a 50% rush fee is available for you.
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You agree to hold harmless, Crystal Jones, her representatives, employees and Crystal Jones Photography, from any dispute in the event you become injured during your session or while on the studio premises. Crystal Jones Photography and its representatives will not be held liable for any injury incurred by you or your family, or any damage to your property during the photo session or while on studio premises.
- COVID 19 precautions: If you or anyone in your family or friend circle has symptoms, please call to reschedule. We are happy to accommodate you. All sessions are outdoors, so masks are not required, however, if you would like Crystal to wear a mask during your session, please feel free to ask and she will be happy to do so.