SMAI have supplied the fitness industry for over 30 years. Our customers need to frequently replace their products due to the high use and impact in a commercial gym. This has formed the basis for our Warranty Policy.
Your Manufacturer's Warranty covers the structural integrity of the equipment, so long as the equipment is fit for its primary purpose.
This warranty does not include:
- General wear and tear
- Cosmetic damages
- Misuse
- Incorrect installation
- Improper storage
- Poor maintenance
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.