• Please Allow a Week to Receive a Response

    We will reply to your claim via email response. The reply will include your Return Authorization # (RMA#) and the shipping instructions. If you have not seen an email from us within 5 days, please first check your SPAM folder and then follow up with us as needed. We look forward to assisting you in the near future and appreciate your business.
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  • Original Date of Purchase *
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  • Product Category*
  • Reason For Return Request*

  • We're almost there! The following questions and answers will help guide our team on how to best to assist you in finalizing the return. 

  • Would You Want to Use a JumpSport Reduced Rate e-label to Ship the Products Back?*
  • 500 Series Shipping Fees

    Please note our 500 series non-folding models are spacious trampolines and ship in oversized boxes and the return shipping fees for these units can be up to $300.00.
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  • Submission Date
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  • Issue Category

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