OU Help Desk PC Checklist Form

Submitter Email *

Full Name *

Who should we contact? *

Phone Number *

Office Location *

Department *

Please note any other users of the computer.

Admin rights will be granted to the users listed

Time Available *

Computer Type *

Desktop Laptop Windows Tablet/Surface

Monitor *

VGA HDMI Display Port DVI Unknown

What type of installation *

New system, never used New System, Software only (ie. Office, Java, etc.) Windows Re-install/Upgrade on old system

Requested Version of Windows *

Windows 10

Windows 7 is only available on a case by case situation as it is only supported through early 2020. The request will be reviewed by the Help Desk before proceeding with the installation.

Default software installed

Microsoft Office
Symantec Anti-Virus
Adobe Reader
WinSCP Client

Firefox Web Browser
Google Chrome
7-Zip

Additional Software Request

Microsoft Visual Studio Microsoft Visio Microsoft Bitlocker (Drive Encryption) SPSS (Available at https://oakland.apporto.com) SAS

Other Software (optional)

Any Data or files to transfer or backup? *

Yes No

Please Select the backup locations

My Documents Desktop Music Movies Other

Please describe any additional file locations to backup.

Any Mapped drives or network shortcuts? *

Yes No

Please list any mapped drives with drives letter *

Any Printers Local or network? *

Yes No

Please list any networked or local printers

Please provide any additional comments or requests.

By submitting this PC Checklist I acknowledge that I am responsible for my own data and email backups, and that I need to seek assistance if I need help with backups. I understand that the IT Help Desk provides data and email transfer during a new PC upgrade or installation as a service, and that this includes formatting of the computer. Both formatting and transfer may result in data loss that is not retrievable. I understand that any items not included on this form and not on my backup will be lost. I understand that some older hardware may not be compatible with more recent versions of Windows. I understand that any programs requested that are out of date will be upgraded. I understand that freeware programs unrelated to my job function and unlicensed software will not be installed, in accordance with university policy 870. Refer to desktop Service Level Agreement for hardware requirements and supported software.

By submitting this form you are agreeing to the terms and conditions listed above.

PC Checklist Form

Software

Data Backup