Jing Video: Because design is such a visual thing, we need you to show us, instead of just telling us. Before submitting this support ticket, please create a Jing Video (or similar) to visually show us the design and support tasks you desire. If you have not used Jing before, please watch this tutorial: How To Use Jing
Word Doc: We also ask that you provide a numbered or bulleted list of the tasks you are sending in. Because it's easy for small details or items to be missed, we've found that by listing out each sub-task individually. Please provide your list in a word doc (or similar), and attach. We will use your list as a checklist so we don't miss anything. If we do miss something, let us know right away, our goal is to serve you so well, that you can't resist telling everyone how awesome Wallaby is.