The terms and conditions of the CARE BOX subscription have changed as of December 25, 2016. Please review FAQ sections before placing your order. If you have any questions, please contact (773) 231-8001 or email firstname.lastname@example.org.
How does CARE BOX work?
We prepare a special care box with sensory toys, products and educational activities for your child which is delivered straight to your doorstep each month. Just complete our child application so we can design a box for both your child and family.
A portion of the proceeds from this subscription program will provide scholarships for out-of-school programming offered to families in Chicago, IL at Spectrum Toy Store.
How do I order?
You can sign up for the CARE BOX subscription program at any time through our website by completing a child application.
What do I receive with my order?
A new sensory toy or product along with fun, interactive, skill building activities and helpful tips for caregivers. Shipping is also included for orders within the US.
How does the subscription service work?
Excellent question. Choose from 2 delivery plans: (monthly or bi-weekly) and simply opt in and out of each shipment. We will ship your CARE BOX via either USPS, FED EX or UPS on the 15th of each month. For example, if you place your order on December 15th your order will ship on January 15. There’s no commitment and you can cancel anytime by contacting us in writing 10 days before your renewal date.
Is there a minimum subscription length?
No, you can pause or cancel CARE BOX at any time by contacting us in writing 10 days before your renewal date.
Does my subscription auto-renew?
Yes, we will send you a CARE BOX based on your preferences. You can skip a delivery or cancel your subscription at any time by contacting us in writing 10 days before your renewal date.
How do I cancel my subscription?
To cancel your CARE BOX account, contact us in writing 10 days before your renewal date at email@example.com with the subject line “cancellation”.
Can I give CARE BOX as a gift?
Brilliant idea – yes! CARE BOX is a perfect gift, especially for family members who live out of state from the child. Just specify this is a gift on the child application and we will alert the child’s caregiver that gift is being sent on your behalf.
Are my donations tax deductible?
Yes – as a 501(c)(3) nonprofit organization all donations received are fully tax deductible. A donation receipt will be provided for all gifts made to CARE / Spectrum Toy Store. To make a donation go to spectrumtoystore.com/donate.
Where do you deliver?
We currently deliver to families in the US, this includes Hawaii and Alaska! Sorry, we can not ship to Canada at this time.
How does delivery work?
We will ship your CARE BOX via USPS, FED EX or UPS on the 15th of each month. You are not required to sign for deliveries, and we always send tracking information so you can keep an eye on your package.
What happens if I am not home?
No worries. USPS, FEDEX or UPS will generally leave the package at your door.