Customer Satisfaction Survey - Department of Agriculture, Trade and Consumer Protection (DATCP)
What division did you interact with?
Agricultural Development
Animal Health
Agricultural Resource Management
Food and Recreational Safety
Management Services
Trade and Consumer Protection
Office of the Secretary
Don't Know
Topic of your interaction:
How long did it take for the DATCP employee to respond to your initial request?
Same business day
Within 2 business days
3 to 4 business days
5 or more business days
DATCP employee was polite and courteous
Exceeded expectations
Met expectations
Needs improvement
N/A
DATCP employee understood your issue or question
Exceeded expectations
Met expectations
Needs improvement
N/A
DATCP employee addressed your issue in a timely manner
Exceeded expectations
Met expectations
Needs improvement
N/A
The resolution of your issue was complete
Exceeded expectations
Met expectations
Needs improvement
N/A
If an immediate answer was not available, was a timeframe provided or were you referred to an appropriate point of contact?
Yes
No
Overall, were you satisfied with the service provided by DATCP
*
Exceeded expectations
Met expectations
Needs improvement
N/A
If you are able, please provide the name of the DATCP employee who served you and any additional details about your recent experience with DATCP:
Would you like to be contacted for follow up on your customer survey response? If so, please provide your contact information below:
Name
First Name
Last Name
E-mail
Phone Number
-
Area Code
Phone Number
Notice: The purpose of this survey is to obtain information to assist the Department in fulfilling its duties under the Wisconsin State Statutes. Completion of this survey is voluntary. Personal information provided will be used for administrative purposes, and maybe used for purposes other than for which it is originally being collected. Under Wisconsin's Public Records Law, Wis. Stat. 19.31-.39, this survey is available for public review upon request.
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