Description: The purpose of this class is to familiarize insurance professionals with the life cycle of water claims, the steps necessary for keeping them from turning into mold claims and the documentation required to prove it. The discussion will include sections on: the identification, cause & effect, avoiding mold claims through proper claims handling, best practices for after a mold claim exists, the proper handling, documentation and closing of a mold claim, types of mold and relevant timelines for a mold claim, reducing liabilities through testing and remediation, standard homeowners’ policy coverage issues, and lastly keeping the client and expanding coverage.