Cupcake Enquiry Form

CUSTOMER ENQUIRY & ORDER FORM

We ask that you please assist us in reducing our administration by reviewing our pricelist before asking for a quote.
CURRENT PROMOTIONS

WEAR IT PURPLE DAY, RUOK? DAY
HAPPY HOLIDAYS!

Team Cupcake Lady is taking a well-earned rest!

We are now closed for our annual post-Christmas holidays.

Operation’s resume Monday 10th February 2025

NEW YEAR ORDERS: We welcome you to submit online enquiries for your new year orders (dated from Tuesday 11th February) via our website. Our online orders and emails will be monitored on a weekly basis so please expect an extended response time of 4-7 business days over the next 6 week period.

We hope you have wonderful new year celebrations and please stay safe over the holiday period.

See you in 2025!

The Cupcake Lady

WANT TO MAKE AN ORDER? KEEP SCROLLING DOWN :)

REVISED PICK-UP AVAILABILITY

PLEASE NOTE: DUE TO OUR POP-UP STORE COMMITMENTS WE ARE CURRENTLY RUNNING ON A STRICT 1 HOUR WINDOW OF COLLECTION TIMES FOR ALL ORDERS

9:00AM -10:00AM (MONDAY - SATURDAY)

CAPACITY DATES:

ALL ORDERS ARE NOW CLOSED FOR 2024

CHRISTMAS / NEW YEAR HOLIDAY CLOSURE (6 WEEKS)

WEDNESDAY 25TH DECEMBER 2024 - MONDAY 10TH FEBRUARY 2025

FIRST ORDERS WILL BE AVAILABLE FROM TUESDAY 11TH FEBRUARY 2025
Enquiry OR Order*

Enquiry (send quote) Please assist us in reducing our administration by reviewing our pricelist before asking for a quote.Order (send invoice)
Your Details
Your Name*
Your Name*

First NameLast Name
Company Name (if applicable)
For invoicing purposes
Your E-mail*
Your E-mail (PLEASE REPEAT)*
example@example.com
Your Contact Mobile Number*
Recipient Details (Only required for delivery)
Name of Recipient
If the cupcakes are a gift or for a colleague please specify their name.
Recipient Contact Mobile Number
Cupcake Order Details

WE ARE NOT OPEN SUNDAYS (WEEKEND COLLECTIONS NEED TO BE COMPLETED ON FRIDAY OR SATURDAY)
Corporate or Edible Image Order?

YesNo
Order Quantity, Cupcake Size and Flavour*
ALL CUPCAKES MUST BE ORDERED BY THE DOZEN PER FLAVOUR.
Any additional details to your cupcake? Please specify
Did you need coloured icing (fee applies), different piped icing technique, different patty pan (refer to our website for all the details)
Upload logo, images or examples
For edible printed images or corporate cupcakes upload a picture of your image or logo in a high resolution.
Add image (if applicable)

Browse Files

Cancelof
Stand Hire: $50 stand hire + $50 refundable bond

ATTENTION CUSTOMERS: Unfortunately due to a high volume of our stands not being returned to us within a 3 business day period, it is now impacting our service for future customers. We have now been forced to introduce a $50 refundable bond. This bond will be paid at the time of booking and will be refunded in the same form of payment as initial booking within 2 business days. If the stand is not returned within a 3 business day period the bond will be forfeited. Stand to be returned to our Stepney location 66-68 Payneham Road, Stepney (Monday-Saturday 9:00am-12:00pm)
Stand Hire? I wish to hire a stand and accept the terms and conditions of stand hire bond policy.

YesNo
Pick up or Delivery (MINIMUM PRODUCT ORDER VALUE $50)

WE ARE NOT OPEN SUNDAYS (WEEKEND COLLECTIONS NEED TO BE COMPLETED ON FRIDAY OR SATURDAY)
PLEASE NOTE: COLLECTIONS ARE ONLY AVAILABLE FOR A 1 HOUR WINDOW. MONDAY - SATURDAY FROM 9:00AM-10:00AM.
Pick up or Delivery (MINIMUM ORDER VALUE $50 + $20 delivery fee)*
Delivery is from $20 (Mon - Fri only) SUBJECT TO AVAILABILITY & ORDER SIZE. Minimum order value for delivery is $50 (+ delivery fee)
COLLECTIONS ARE RESTRICTED TO A 1 HOUR WINDOW MONDAY-SATURDAY (SUNDAY COLLECTIONS ARE NOT AVAILABLE - WEEKEND COLLECTIONS NEED TO BE COMPLETED ON FRIDAY OR SATURDAY

STEPNEY - Located on Payneham Road (opposite Dan Murphy's) Monday - Saturday 9:00am-10:00am
Date + Time *
Delivery is from $20 (Mon - Fri only) Please specify what date for delivery. If your delivery is to a private address and a gift, you must provide a very accurate delivery time as we are unable to leave the cupcakes at the door or re-deliver.
Date + Time Eaten *
If you are collecting your cupcakes the day before or your event is an evening event, please specify. This ensures we bake your deliciousness at the correct time.
Delivery Address (ONLY REQUIRED IF YOU HAVE SELECTED DELIVERY)
If delivery is required please specify delivery address + any additional instructions.
Add a Message

If your cupcakes are a gift please add your message details below and we can label the cupcake box with printed message.
Add message below
Additional details
Add any additional information we may need for your order enquiry.
We will then contact you to discuss your enquiry via email...

Invoices are sent via email with a credit card payment facility available. We also accept Bank Transfers.

Orders are not confirmed until your invoice is issued and a deposit or full payment is made.

Pick up address is supplied on your invoice.

During our busy times (Thursday to Sunday) email replies can often be delayed.

Please note: There are trace nuts, eggs and gluten in all of our deliciousness as we process our cupcakes on the same machinery. Sadly our cupcakes are not suitable for those with severe allergies or Coeliac Disease.

Please ensure you check your junk mail for our reply

Thank you so much.... your delicious enquiry is ready to be sent...
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CUSTOMER ENQUIRY & ORDER FORM

CURRENT PROMOTIONS

Your Details

Recipient Details (Only required for delivery)

Cupcake Order Details

Upload logo, images or examples

Stand Hire: $50 stand hire + $50 refundable bond

Pick up or Delivery (MINIMUM PRODUCT ORDER VALUE $50)

Add a Message