• Prescription / Order Form

  • Please allow 5 working days* for your order / prescription to be ready. You will be send further emails with your invoice and a ready for collection email.

    If you require the order before then please label it as urgent and we will do our best to get it ready for you.

    * CONTROLLED DRUGS: There is physical paperwork that needs to be posted by Royal Mail when ordering controlled drugs. Please allow at least 7 working days for controlled drugs.

    * DELIVERIES: Please allow at least 7 working days for prescriptions to be delivered

    As often as possible please can the invoice be paid PRIOR to collection. Your invoice / statement will be sent halfway through the ordering process.

    Our website has a fully secure payment portal for all credit and debitcards. Please use this portal as much as possible.

    If you require a written prescription to go to a pharmacy then please name the pharmacy you will be using in the fields below. There are charges for all written prescriptions. You need to order the product first, get a reference and complete the form below.

    If you require delivery, please complete all the fields below. 

  • Please complete your mobile number AND your e-mail address in order to receive your invoice and notification when your order is ready for collection.

  • Date Today*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Deliveries

    Please find below information and booking details in order for us to deliver medication straight to your door. Please allow 7 working days.

    Clients on the Health Plan can get their HEALTH PLAN medication delivered Free Of Charge.

    If you are not on then Health Plan then you can also get medication delivered but we charge £10.20 for delivery.

  • I accept all charges associated with delivery*
  • Written Prescription Policy

     

     

    Written prescriptions are available on request, allowing you to obtain medication elsewhere.

    Fees:

    Medication prescription: £32 per drug
    Flea & worming prescription: £20 per drug
    Please note: medications dispensed directly by us include a prescription/professional fee.


    Notice periods

    5 working days’ notice required for prescriptions. 7 working days’ notice for controlled drugs. Urgent requests may be possible but may incur additional charges

    Legal responsibilities

    Your pet must be under our care for a prescription to be issued. Prescriptions are provided at the veterinary surgeon’s discretion. It is illegal to prescribe a human generic medication if a licensed veterinary product is available

    To request a written prescription:

    Order your medication directly from your chosen pharmacy first.  Please make sure you order the exact medication and quantity as prescribed on our system.  If you don't know the quantity and or the dosage please phone and confirm your prescription BEFORE ordering

    Once your order has been placed, the pharmacy will provide you with an order number or reference number. Please input both the reference number and the pharmacioes email address into this form.

    Once we have received the completed form, your written and signed prescription will be sent directly to your pharmacy.

     

  • I accept all charges associated with written prescriptions*
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