TERMS AND CONDITIONS
1. The period of hire of the equipment will commence on the date on which the goods are delivered and or picked up from Roland Priestley Pty Ltd. In effect the time it leaves our premises and is returned to our premises. Courier delivery and pick up days are counted as rental days. 2. The rollator is uninsured, The hirer accepts full responsibility for any damage to the rollator or any injury or damage to the rollator user or other persons or property as a result of operating the rollator. I authorise Roland Priestley Pty Ltd to charge the supplied credit card for any repairs to the rollator up to the value of the rollator without consulting the card holder for any damage or loss. 3. The rollator is uninsured, if the rollator is lost or stolen the hirer excepts full responsibility for the rollator and authorises Roland Priestley to charge the supplied credit card up to and including the replacement value of the rollator for any loss or damage without consulting the card holder. 4. Roland Priestley Pty Ltd agrees to provide the rollator free of defects and in operational order. If the rollator were to fail during the hire period we will refund the unused portion of the hire or replace with an equivalent model at the hirers discretion. You the hirer agree Roland Priestley Pty Ltd is not responsible for any compensation beyond the wheelchair hire cost. 5. The hirer agrees NOT to repair or modify the rollator in any way without the written approval of Roland Priestley Pty Ltd 6. An extension of hire may be extended by both parties agreeing. If an extension of rental is granted there is no need to fill out another agreement. This agreement will remain in force until the rollator is returned. 7. Cancellation of hire: Hire is prepaid at the time of booking. Cancellations are accepted before the hire period has commenced. The hirer agrees to a $22.00 admin charge for cancelling the hire of a rollator, the balance will be refunded to the credit card number supplied. Once the rollator has been dispatched I the hirer agree to no refund for change of mind or change of circumstances. 8. I agree to pay the rental rates advertised on the Roland Priestley website 9. I understand if I get a puncture I will meet the cost of repair. Only applicable to rollators with pneumatic tyres. 10. If the rollator is not returned on time I agree to pay any overdue charges. 11. If using the courier service and the rollator is not available for pick up at the time booked. If the courier has to return for a second trip I the hirer agree to pay for this extra courier service chargeable to the credit card supplied. 12. I agree to not overload the rollator and follow safe operating procedures. The load capacities are advertised on the Roland Priestley webpage. 13. The Hire period will terminate should any of the following occur and Roland Priestley will be entitled to the return of the equipment. A) The hirer makes default in the payment by the due date of any fees or other amounts outstanding, or otherwise defaults in the service or performance of any terms of this agreement. B) The hirer does, or causes to be done, any act matter or thing to which is likely to endanger the safety of persons, condition or safe keeping of the equipment. C) Any other event occurs which constitutes, or evidence, on the hirers part a repudiation or refusal to be bound by the agreement. 14. The hirer warrants that he/she is authorised to make this agreement on behalf of all persons who possess, use or operate the equipment during the period until the equipment is returned. 15. The hirer accepts full responsibility of the rollator at all times if left with a hotel concierge or reception up until the rollator is picked up by the courier. 16. Roland Priestley accepts responsibility of the condition of the rollator while in the hands of the courier. If the rollator is delivered damaged, the hirer MUST notify Roland Priestley Pty Ltd immediately so another rollator can be dispatched and the damaged one picked up. No claims for courier damage will be accepted after 24 hours after delivery. 17. There is no deposit when using a credit card, hire is prepaid when booking or extending the hire. Where a debit card is supplied hire is also prepaid, a refundable deposit is required at time of booking.