• COLD CASES

    Please use this topic, "Cold Case" to provide tips to the Homicide Detectives.

    Include as much detail as possible, including:

    1. Your phone number
    2. Describe what you know about the case and how you know it.

    Anonymous Tips ARE acceptable.

    However it is much more helpful if you provide valid contact information so our detectives can follow-up with any additional questions.

    You may also want to review our Cold Cases Online. 

    Thank you for your cooperation.

  • ABANDONED VEHICLES

    Report a vehicle concern using the San José 311 mobile app (for Apple or Android) or website, or dial 3-1-1 to speak with our customer service center by phone.

    A photograph and license plate number can help our officers address your concern, but they are no longer required.

    Please note that we are not able to act on all complaints, but we track them all and use the data to better understand what services to prioritize with future resources.

    We are not able to tow lived-in vehicles, but City staff or nonprofit partners will attempt to reach out to the occupants to offer resources.

     

     REPORT A VEHICLE CONCERN 

  • GRAFFITI ABATEMENT

    Graffiti abatement/removal can be reported to the Parks Department.

    Due to staffing shortages, the San Jose Police Department no longer have investigators permanently assigned to investigate graffiti crimes, other than GANG related tagging.

    You cannot use this form to send other graffiti related correspondence to the police department.

    Use THIS LINK to learn more about how to manage graffiti abatement (removal).

    Graffiti Abatement Information can be found here.
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  • HOMELESS

    Do you want to report a concern for a homeless individual or homeless encampment in San Jose?

    Report concerns about homeless encampments by:

    • Reporting an Encampment with an online form
    • Calling the Homeless Helpline at: 408-975-1440 or
    • By contacting the City via email at  homelessconcerns@sanjoseca.gov.

    Outreach teams are dispatched to encampment sites after concerns have been reported or before abatement. 

    If you are homeless and seeking help, please contact the
    Homeless Here4You Hotline at 408-385-2400 or email: outreach@homefirstscc.org.

    The Helpline is operated by HomeFirst.

    PLEASE CALL 911 TO REPORT EMERGENCIES AND ILLEGAL ACTIVITY.

    When you click the link below, this page will redirect you to a web page with more information.

    Additional Information about Homeless Encampment Response can be found here.

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  • HOMICIDE

    PLEASE DO NOT USE THE HOMICIDE TOPIC TO REQUEST PRESS INFORMATION.

    If you are a News agency with a question about an investigation, please select the "PRESS RELEASES" topic to contact the Media Relations Unit.

    The Homicide Unit will NOT reply to messages sent by the Press using this form.

    Please use this topic, "Homicide" to provide tips to the Homicide Detectives.

    Include as much detail as possible, including:

    • Your phone number
    • Describe what you know about the case and how you know it.

    Anonymous Tips ARE acceptable.  However it is much more helpful if you provide valid contact information so our detectives can follow-up with any additional questions.

    TO MAKE AN ANONYMOUS TIP
    CALL CRIME STOPPERS AT
    (408) 947-STOP or CALL 911
    Submit Your Tip Online

    Remember you remain anonymous, identified only by a code number - no one will know who you are - and you may receive up to $1000 in reward money.

  • PROPERTY

    If You Are Looking to Recover Property...

    Vist this web page for more information about how to recover property from the Police Property Warehouse.

    FIREARMS

    If the San José Police Department is currently holding a firearm that has been seized or voluntarily surrendered from your possession; California state law requires that you obtain eligibility clearance prior to the release of any firearm, ammunition, or ammunition feeding device to your custody and proof of ownership must be established. The responsibility for requesting and receiving this clearance is solely that of the legal owner.

    Please Note:

    If you have been convicted or are the subject to on-going prosecution of certain crimes, or are the subject of a restraining order, or have been the subject of mental health holds/commitments, you may be ineligible to possess firearms. Other restrictions precluding you from obtaining your firearm(s) may also apply.

    Pursuant to Penal Code section 33850:

    Any person who claims title to a firearm, ammunition and/or ammunition feeding device, that is in the custody or control of a court or law enforcement agency, and who wishes to have these items returned, is required to submit a Law Enforcement Release Application (LER) with the California Department of Justice Bureau of Firearms.

    Applicants must electronically submit a
    Law Enforcement Release (LER) application via the
    California Firearms Application Reporting System (CFARS).

    LER does not establish ownership; complete a Firearm Ownership Report to establish ownership if applicable.

    You must complete the LER application, pay the required DOJ application fees, and receive approval before any firearms will be released to you.

    Once you receive written approval from the Department of Justice, you must contact the department to make arrangements to forward your written approval for review. 

    IF YOU DO NOT OBTAIN DEPARTMENT OF JUSTICE APPROVAL AND FORWARD THE APPROVAL TO THE INVESTIGATOR WITHIN 180 DAYS OF THE DATE OF THIS NOTICE, YOU WILL FORFEIT YOUR RIGHT TO CLAIM YOUR FIREARM(S).

    If you do not desire the release of your firearm(s), no further action is required. 

    For a complete list of current California Firearms Laws please go to www.oag.ca.gov/firearms

  • TOWED VEHICLE DISPUTE

    NEED TO FIND THE STATUS OF A TOWED VEHICLE?

    To find the status of a Towed Vehicle you can call the San Jose Police Department AutoDesk at (408)-277-4263.

    DISPUTE AN IMPROPER TOW

    When you complete this form it will send an email to dispute an alleged improper tow.

    Visit this link for more information about IMPOUNDED VEHICLES.

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  • ILLEGAL TAXI

    Please use this topic "Taxi - Illegal" to describe a concern about illegal Taxi operations.

    Include as much detail as possible, including:

    1. LOCATION of Taxi. Two cross streets. Closest location
    2. DATE and TIME when you observed the illegal Taxi
    3. LICENSE number of the illegal taxi
    4. CAB NUMBER
    5. COLOR of the taxi
    6. Additional comments or observations

    Thank you for your cooperation.

  • TOW COMPANY COMPLAINT

    DO YOU WANT TO FILE A COMPLAINT ABOUT A TOW COMPANY?

    If you want to file a Complaint About a Tow Company in San Jose, complaints can be made using a form especially designed for that purpose.

    Use this link to a Tow Complaint Form

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  • ROBBERY

    Many people mistake Theft, Burglary, and Robbery.

    Robbery is applicable when the person's property was taken against their will and was accomplished by means of force or fear.

    If you are describing property taken from an unoccupied vehicle or unoccupied residence please select the Burglary topic to contact the Burglary Unit.

    Thank you for your understanding.

  • TRAFFIC CONCERN / ENFORCEMENT

    ARE YOU REQUESTING TRAFFIC ENFORCEMENT?

    Requests for TRAFFIC ENFORCEMENT can be made using a form especially designed for that purpose.

    When you click the button below this page will redirect to a web page with more information.

     REQUEST TRAFFIC ENFORCEMENT 

    NEED TO REPORT A PARKING PROBLEM OR VEHICLE CONCERN?

    Report a vehicle concern using the San José 311 mobile app (for Apple or Android) or website, or dial 3-1-1 to speak with our customer service center by phone.

    A photograph and license plate number can help our officers address your concern, but they are no longer required.

    Please note that we are not able to act on all complaints, but we track them all and use the data to better understand what services to prioritize with future resources.

    We are not able to tow lived-in vehicles, but City staff or nonprofit partners will attempt to reach out to the occupants to offer resources.

     REPORT A VEHICLE CONCERN

    PLEASE CALL 911 TO REPORT EMERGENCIES AND ILLEGAL ACTIVITY.

  • WEBSITE COMMENT

    Please Use This Topic ONLY For Questions and Comments Related to our Website.

    These Comments Are Checked Weekly By Our Webmaster and May Involve a Delay.

    Important: Please include the URL of the web page in question in the field below.

  • WEB PAGE URL

    Error:

    Please paste the link to the actual web page that is the subject of your website comment (not the link to this form).

  • WEB PAGE URL

    Error:

    This form can only be used to report issues related to this website.

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  • PRIVACY AGREEMENT
    Please be advised that any information you enter in the City of San José’s, Police Department non-emergency contact form will be retained by the City of San José as soon as you save that information. Please note that the City of San José holds all confidential information in the strictest of confidence and does not disclose or provide access to confidential information to unauthorized persons, unless required by law. The privacy of our applicants is very important to us. We take precautions to protect your personal information by using a variety of security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information.

  •  

  • INTERNAL AFFAIRS

    This form cannot be used to report Internal Affairs related issues.

    Click this link for more information about how to make a complaint to Internal Affiairs.

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  • CHIEF OF POLICE COMPLAINT

    Complaints to the Chief of Police are handled by Internal Affairs.

    The link below will take you to an Internal Affairs form designed for this type of complaint.

    Click this link for more information about how to make a complaint to Internal Affiairs.

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  • PARKING COMPLIANCE

    Report a vehicle concern using the San José 311 mobile app (for Apple or Android) or website, or dial 3-1-1 to speak with our customer service center by phone.

    A photograph and license plate number can help our officers address your concern, but they are no longer required.

    Please note that we are not able to act on all complaints, but we track them all and use the data to better understand what services to prioritize with future resources.

    We are not able to tow lived-in vehicles, but City staff or nonprofit partners will attempt to reach out to the occupants to offer resources.

     

     REPORT A VEHICLE CONCERN 
  • REPORTING CRIME
    This form cannot be used to report crime.
    However, some types of crimes can be reported using our specially designed online reporting application.
    You may be able to file an incident report online, and once it has been processed, receive a Police Report that can be used for insurance purposes.
    When you click the link below, this page will redirect you to the form where you may be able to File a Police Report Online, depending on the type of crime.
    • Defrauding an Innkeeper
    • Forgery
    • Forgery - Bad Checks
    • Fraud
    • Fraudulent use of Credit / Debit card
    • Harrassing Communications
    • Identity Theft
    • Lost Property
    • Non-Injury Traffic Accident
    • Theft
    • Theft from Vehicle
    • Vandalism
    • Vandalism of a Vehicle
     
    The Police online reporting systems and procedures do not accept crime reports for any crime types other than those listed above.
    You must CALL Police Communications to report ALL OTHER CRIME TYPES, by telephoning: (408) 277-8900.
    You cannot use this general correspondence, Contact-form to report crime of ANY TYPE.
    If you are reporting a crime or other emergency in San Jose,
    Call Emergency Dispatch at 911, or (408) 277-8911
    For police non-emergencies dial (408) 277-8900
    Click this link to find out how to report crimes.
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  • RIDE ALONG
     
    All RIDE-ALONG requests must be scheduled in advance and require a background check of the applicant.

    MUST BE 18 YEARS OR OLDER TO PARTICIPATE

    You will be required to provide ALL of the following additional information.

    Date of birth
    Driver's license number and issuing state
    Gender
    Last four of Social Security number
    Current address, city, and state
    Cell phone number
     
    When you click the link below this page will redirect you to a web page with more information and links to the sign-up forms.

    Thank you for your participation.
     
    Information about requesting a Ride-Along can be found here.
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