NOTE: If you attend Ellen's local church, help is available through the church's Care and Discipleship Ministry. Please reach out on the church website or by calling the church.
For those seeking virtual care from outside of Ellen's church:
We are not offering licensed professional counseling services. We offer care online from a biblically trained, certified "Biblical counselor", Ellen Castillo. We focus solely on spiritual support and guidance. If you are looking for a licensed mental health professional, we are unable to provide that.
Ellen offers services online. You will need access to Zoom on your device. Please be sure that you are in a quiet, private location. These requirements are essential.
If you would like care, please read this Informed Consent carefully, ask Ellen any questions you may have, and sign and date it before your first session (you may do so electronically by simply typing your name).
There are several conditions upon which care will be initiated. They are listed as follows:
Ellen is a trained and certified biblical counselor. Because she is not medically trained or licensed, she considers her care as “mentoring” or in-depth discipleship. The advice and care she gives will come from her understanding of the gospel, God’s Word, and the approach and methods from her training and ongoing education as a certified biblical counselor. She does not seek to replace medical care, proper diagnosis, or offer any form of medical advice. You are urged to be under the care of your physician with regular checkups, and she will refer you to your physician for medical concerns.
All care is conducted in accordance with Ellen's understanding of Scripture. Your mentoring will be biblical in which the Scriptures are the authority. This does not negate the need for some to also be under proper medical care for their struggles. Ellen is willing to work along with your medical team when appropriate.
Information disclosed in sessions will be held confidential only as a biblical counselor believes the Bible or the State requires. Because this is considered discipleship, not professional licensed counseling, biblical counselors are not bound by the same privacy laws. In certain circumstances, the Bible requires that facts be disclosed to selected others (Matt. 18:15- 20), typically a pastor, elder, or other appropriate support (such as family members.) Ellen holds a high view of the local church, and her relationship with you is one way that she serves your church.
By signing this consent, you are entrusting Ellen with the decision to disclose information. However, Ellen will not disclose without your knowledge and you will be offered the opportunity to participate in that disclosure (with exceptions stated below.)
If you are experiencing domestic violence, your safety is the #1 priority. Therefore, we will develop a safe plan together, considering your unique circumstances.
Exceptions: Ellen is able to disclose without your consent if she believes that you are in danger to self or others. She will notify appropriate authorities and any other individuals that need to be informed. If she suspects child abuse or elder abuse, or current criminal behavior committed by you or against you, she is obligated to report to proper authorities. Your safety will always be the first consideration.
If Ellen is mentoring a minor, an adult parent or guardian must consent by signing below. She will use her best judgment about disclosing session information to parents/guardians, sharing whatever is deemed important and necessary for their role as the authority and primary discipler of that minor. She considers herself a type of partner in caring for the minor, not a replacement for parenting. Parents should not portray mentoring as punitive in any way, and must agree to trust Ellen's discretion and judgement while at the same time having full freedom to ask questions, participate in sessions when deemed helpful, and openly discussing the general progress being made.
IMPORTANT: Parents/guardians or another agreed upon adult are to be nearby at all times while we are mentoring a minor. We will do that in such a way that the minor has privacy in conversations. We will go over those logistics with you prior to seeing the minor.
LENGTH OF CARE:
There is no required length of care and mentoring relationships. This varies case by case. Ellen will discuss this with you as you progress.
Each session will typically be about 1 hour in length, with some flexibility.
At any time during our time together, for reasons sufficient to himself/herself, Ellen, and also the person receiving care, shall have the option of terminating meetings.
The fee for services is $75.00 per session (typically about an hour). We are not currently able to offer discounts or scholarships. If you are under hardship, we suggest you ask your church for help, as well as family or friends. Many times, the cost has been covered in these ways.
Ellen will send you an invoice (by email) after your session, which is due upon receipt. The invoice will have instructions for your choice of payment methods.
You will be invoiced for the full session amount for any no-shows.
Please give a 24 hour notice whenever possible if you must cancel. You will not be invoiced for a cancellation. However, after several cancellations in a row, you might need to be placed on a wait list for future appointments (or you may terminate care) to make room for others.
Ellen will provide homework assignments that will assist you in your spiritual growth. Some homework will be given during your session, and some may be emailed to you at a later time. (Be sure to watch for emails or messages from Ellen throughout the week.)
If you are unwilling to do the homework assigned, your meetings will be terminated.
Many of our resources are free, but you may be asked to purchase a notebook or study books or other resources for your homework.
I agree to adhere to the above requirements, and I give my consent for One-Another Care & Mentoring with Ellen Castillo.