We are not offering licensed professional counseling services. We offer care from a biblically trained, certified "Biblical counselor", Ellen Castillo. We focus on spiritual support and guidance. If you are looking for a licensed mental health professional, we are unable to provide that.
Ellen offers services virtually, not in person. You will need access to Zoom on your device. Please be sure that you are in a quiet, private location. These requirements are essential.
If you would like care, please read this Informed Consent carefully, ask Ellen any questions you may have, and sign and date it before your first session (you may do so electronically by simply typing your name).
There are several conditions upon which care will be initiated. They are listed as follows:
Ellen is a trained and certified biblical counselor. Because she is not medically trained or licensed, she considers her care as “mentoring” or in-depth discipleship. The advice and care she gives will come from her understanding of the gospel, God’s Word, and the approach and methods from her training and ongoing education as a certified biblical counselor. She does not seek to replace medical care, proper diagnosis, or offer any form of medical advice. You are urged to be under the care of your physician with regular checkups, and she will refer you to your physician for medical concerns.
All care is conducted in accordance with Ellen's understanding of Scripture. Your mentoring will be biblical in which the Scriptures are the authority. This does not negate the need for some to also be under proper medical care for their struggles. Ellen is willing to work along with your medical team when appropriate.
CONFIDENTIALITY:
Information disclosed in sessions will be held confidential only as a biblical counselor believes the Bible or the State requires. Because this is considered discipleship, not professional licensed counseling, biblical counselors are not bound by the same privacy laws. In certain circumstances, the Bible requires that facts be disclosed to selected others (Matt. 18:15- 20), typically a pastor, elder, or other appropriate support (such as family members.) Ellen holds a high view of the local church, and her relationship with you is one way that she serves your church.
By signing this consent, you are entrusting Ellen with the decision to disclose information. However, Ellen will not disclose without your knowledge and you will be offered the opportunity to participate in that disclosure (with exceptions stated below):
If you are experiencing domestic violence, your safety is the #1 priority. Therefore, we will develop a safe plan together, considering your unique circumstances.
Exceptions: Ellen is able to disclose without your consent if she believes that you are in danger to self or others. She will notify appropriate authorities and any other individuals that need to be informed. If she suspects child abuse or elder abuse, or current criminal behavior committed by you or against you, she is obligated to report to proper authorities. Your safety will always be the first consideration.
If Ellen is mentoring a minor, an adult parent or guardian must consent by signing below. She will use her best judgment about disclosing session information to parents/guardians, sharing whatever is deemed important and necessary for their role as the authority and primary discipler of that minor. She considers herself a partner, in a sense, in caring for the minor, not a replacement for parenting. Parents should not portray mentoring as punitive in any way, and must agree to trust Ellen's discretion and judgement while at the same time having full freedom to ask questions, participate in sessions when deemed helpful, and openly discussing the general progress being made.
IMPORTANT: Parents/guardians or another agreed upon adult are to be nearby at all times while we are meeting with a minor. We will do that in such a way that the minor has privacy in conversations. We will go over those logistics with you prior to seeing the minor.
LENGTH OF CARE:
There is no required length of care in our one-another relationships. This varies case by case. Ellen will discuss this with you as you progress.
Each session will typically be about 1-1.5 hour in length, with some flexibility.
At any time during our time together, for reasons sufficient to himself/herself, Ellen, and also the person receiving care, shall have the option of terminating meetings.
COST:
Ellen is currently focusing on counseling only those who attend her local church or who participate in one of its ministries.
Counseling is free.
However, if you choose to make a financial gift to help cover Ellen's ministry costs and expenses, you are encouraged to do so! Please contact her for details about how to give. A counseling session is estimated at $75.00, but you may gift any amount you wish. Financial gifts help Ellen to cover her expenses and pay for the ministry to stay afloat
*There is no obligation to give financially, no one is turned away due to financial hardship*
Ellen is not a nonprofit and is unable to issue a tax receipt.
CANCELLATIONS:
Too many no-shows can result in losing your future appointment spot so that Ellen can give it to someone on her wait list.
Please give a 24 hour notice whenever possible if you must cancel. After several cancellations in a row, you might be placed on a wait list for future appointments (or you may terminate care) to make room for others.
HOMEWORK:
Ellen will provide homework assignments that will assist you in your spiritual growth. Some homework will be given during your session, and some may be emailed to you at a later time. (Be sure to watch for emails or messages from Ellen throughout the week.)
If you are unwilling to do the homework assigned, your meetings will be terminated.
Many of our resources are free, but you may be asked to purchase a notebook or study books or other resources for your homework. Please be prepared to do so.
CONSENT:
I agree to adhere to the above requirements, and I give my consent for One-Another Care with Ellen Castillo.