Walking With Discover Dogs
13. Any walking service cancellations within 24 hours of scheduled booking incur a 50% service fee. If the pet is not home, full fees will apply.
14. The client agrees to pay for any damage caused to a walker’s car by your pet. This includes but is not limited to; chewing a leash or seatbelt, chewing a piece of equipment or having an ‘accident’ in the car.
15. It is the responsibility of the client to provide Discover Dogs with alarm information and safe code. In the event that the client chooses not to provide alarm information they will be held liable if the alarm is activated during service.
16. The client is aware that dogs will be left in the car for a maximum of 15 minutes during pick up and drop offs. Discover Dogs has the following policies in place to protect our dogs during the summer months:
- We never leave the dogs in a parked vehicle for longer than it takes to quickly pick up or drop off a dog.
- On hot days our walkers are required to park in the shade, with the windows open a safe amount, at all times.
- Our walkers provide water at least once during, and then at the conclusion of the walk.
- When the weather is exceptionally hot we take multiple shade brakes during the walk, and avoid areas fully exposed to the sun.
Staying With Discover Dogs
17. Any Pet Sitting or House Sitting cancellations made less than 7 days before the start of service will incur a cancellation cost of 50% of the service fees that would be applicable within the first 7 days from notice. This includes last minute bookings.
18. All dogs in Discover Dogs care are entitled to one full hour of group exercise. If your dog require a private walk an additional charge of $10 should be expected.
19. Additional fees may include the purchase of necessary items for the care of the pet(s), including but not limited to pet food, bark collars, transportation, and unexpected behaviour or healthcare expenses. The Sitter shall retain and submit receipts as proof of additional expenses.
- Pet Food Pick Up - not in DD Store = $10 Product Pick up Fee
- Chewing Entertainment - $3-5 per day
- Bark Collar = $10 for entire duration of stay
- Transportation Fee = $5 per 10 minutes
- Destruction Fee = $30.00 clean up plus damages
- De-skunking Bath = $75 for cleanup and bath
20. Should any pet(s) require 24 hour care due to health, age or behaviour, Discover Dogs must be fully informed of and equipped to cater to their needs (this includes puppies under 6 months, and dogs experiencing separation anxiety). An additional charge of $45 should be expected.
21. At time of booking all pet(s) must be free from transmittable illnesses and parasites. Should your pet(s) be found to have fleas during their stay, Discover Dogs will proceed with treatment immediately (cost of medication depends on the size of the dog) and a charge of $75 will be added to your invoice to cover subsequent cleaning costs.
22. In the unlikely event of illness or personal emergency to Pet Sitter, Owner will authorize Pet Sitter to arrange for another qualified person to fulfill responsibilities as set forth in this contract. Owner will be notified in such a case.
I have read over, understand and agree to the terms of this form.