New customers should fill out our first-time intake form here.
For returning customers, all pet names can be entered together
Drop off hours for returning customers at the Cat & Small Animal Hotel are:
Sunday (and federal holiday Mondays) 3:00pm-5:00pm
All other federal holidays: no drop offs
Returning customers may also drop off their cat or small animal at our small dog day care:
* Customers who drop their pets at our small dog day care should know that the pet will be kept in its carrier for up to one hour until a manager can transfer him/her to the hotel.
All customers may also arrange pet transportation for an additional charge.