Thank you for taking the time to answer these questions. Please evaluate your recent experience with the Georgetown/Scott County Revenue Commission.
Name
First Name
Last Name
Are you a Taxpayer or Tax Preparer?
*
Choose
Taxpayer
Tax Preparer
How can we contact you?
*
Email
Phone
Your phone number:
*
Your email address:
How did you contact us?
*
Choose
In Person
Via Revenue Commission Website
Over the Phone
Do you remember the name of the representative who assisted you?
What were the reasons for your visit? (check all that apply)
*
File a tax return
Make payment
Register a business
Respond to Correspondence
Other
What were the reasons for your visit? (check all that apply)
*
Obtain tax documents/forms
Information about the Revenue Commission requirements and rates
Access the Regulations/Ordinance
Information Services
Other
What were the reasons for your visit? (check all that apply)
*
Help filing a tax return
Make payment
Help registering a business
Information about the Revenue Commission requirements, rates
Correspondence
Other
How satisfied were you with the following aspects of your office visit?
*
Poor
Fair
Average
Good
Excellent
Professionalism
Friendliness
Knowledge
Overall Experience
How satisfied were you with the following aspects of your office visit?
*
Much worse
Worse
About the same
Better
Much better
Overall organization/navigation
Home page content
Clarity of content and instructions
Use of online services
Finding contact info
Downloading information
Look and feel
What can we do to improve our service?
Decrease the wait time
Improve the availability of information
Improve facility accessibility
Other
What can we do to improve our service?
Offer additional online services
Improve the availability of information
Improve content/overall navigation
Other
Did you visit the Revenue Commission website prior to visiting our location?
Yes
No
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