Corrective Action Process
- Locate and document the root cause of the nonconformity.
- Scan the entire system to ensure no other similar nonconformity could occur.
- Analyze the effect such a nonconformity may have had on a product or service produced before the nonconformity was discovered, and take action appropriate to the severity of the situation by either recalling the product, notifying the customer, downgrading or scrapping product.
- Establish thorough follow-up to ensure the correction is effective and recurrence has been prevented.