Client Feedback Form

Cotswold Security Group - Consumer Feedback

We are constantly looking for ways to improve our service to our clients and to consumers such as the public and emergency services. By answering this survey, you will help us make that goal possible.

Kindly fill out this form completely and submit we will not use your data for any purpose othe than to improve our service and will not sell your data.
Name

PrefixFirst NameMiddle NameLast Name
Name of Client (if applicable)
Address you receive our services

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Service's Received
Date of Review

DayMonthYear
Date
Please check the appropriate rating:

(5) Excellent - exceeds expectations at all times

(4) Good - exceeds expectations most of the time

(3) Average - meets expectations all the time

(2) Poor - meets expectations sometimes

(1) Unacceptable – Does not meet expectations

N/A – Not applicable
1) Capability of Frontline Security Officer(s)

54321NA
1) As you have scored us 3 or below, we would like some feed back in order to improve
2)Attitude of Frontline Security Officers(s)

54321NA
2) As you have scored us 3 or below, we would like some feed back in order to improve
3) Behaviour of Frontline Security Officer(s)

54321NA
3) As you have scored us 3 or below, we would like some feed back in order to improve
4) Professionalism of Frontline Security Officer(s)

54321NA
4) As you have scored us 3 or below, we would like some feed back in order to improve
5) Communication skills of Frontline Security Officer(s)

54321NA
5) As you have scored us 3 or below, we would like some feed back in order to improve
6) Appearance of Security officer(s) &Equipment (Vehicle, Uniform, Equipment,Signage etc)

54321NA
6) As you have scored us 3 or below, we would like some feed back in order to improve
7) Speed of response of Frontline Security Officer(s)

54321NA
7) As you have scored us below 3 or below, we would like some feed back in order to improve
8) Flexibility to assist above and beyond usual role of Frontline Security Officer(s)

54321NA
8) As you have scored us 3 or below, we would like some feed back in order to improve
9) Willingness to recommend CSG to others - 3 or less will be taken us unwilling to recommend, and further feedback is welcomed

54321NA
9) As you have scored us 3 or below, we would like some feed back in order to improve
10) Speed of response and quality of communication from CSG Office staff

54321NA
10) As you have scored us 3 or below, we would like some feed back in order to improve
11) Overall perception of CSG

12345NA
11) As you have scored us 3 or below, we would like some feed back in order to improve
General Comments / Feedback
Signature
Today's Date

DayMonthYear
Date
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