Staff Feedback Form

Operatives Feedback

At VIGILO, we appreciate any feedback and suggestions from our guards that may help improve our service. We would be grateful if you could take a few moments to complete the following feedback form. Thank you.
These should be answered based on your own opinion and not reflecting those of anyone else. Please select 1 as lowest and 5 as highest rating.

Do you feel you have been given sufficient training when started with VIGILO?

	1	2	3	4	5

1 is Not Trained, 5 is Fully Trained

Have you been given plenty of information regarding what is expected of you by VIGILO?

	1	2	3	4	5

1 is Not at all, 5 is Definitely

Have you been given plenty of information regarding what is expected of you by the client?

	1	2	3	4	5

1 is Not at all, 5 is Definitely

How confident do you feel about yourself and your ability to provide the service requested of you at VIGILO?

	1	2	3	4	5

1 is Not confident, 5 is Extremely Confident

How would you rate your motivation, commitment and desire to achieve what is expected of you?

	1	2	3	4	5

1 is Not at all, 5 is Extremely high

Please feel free to add any further comments or suggestions regarding support at work;

How would you rate the client's satisfaction with you and the service you provide?

	1	2	3	4	5

1 is Very low, 5 is Extremely high

Are you treated in a caring and fair manner, shown respect and appreciation by VIGILO for the service you provide?

	1	2	3	4	5

1 is Not Very, 5 is Absolutely

Are you treated in a caring and fair manner, shown respect and appreciation by the client for the service you provide?

	1	2	3	4	5

1 is Not Very, 5 is Absolutely

Are you made to feel a valued member of the team?

	1	2	3	4	5

1 is Not Very, 5 is Absolutely

Are you happy with the support and leadership given by your line Manager?

	1	2	3	4	5

1 is Terrible, 5 is Fantastic

Please rate your line Manager in the different categories;

Are there any issues or concerns that you have brought up with a Supervisor or Manager that you feel have not been addressed?
Is there anything you would like the opportunity to speak to a Manager in confidence about?
Are you paid every Friday and sent a payslip accordingly?

Please rate the support given if you have to make any pay queries.

	1	2	3	4	5

1 is Terrible, 5 is Fantastic

Operatives Feedback