POLICY:
All deposits are NON REFUNDABLE. A 30 day credit will be issued for Requests made prior to our 48 hour policy. We are unable to hold customer credits longer than 30 days.
We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be cancelled at least 48 HOURS in advance via phone at (347-930-3125) during business hours, or via the cancellation link sent out in confirmation emails. Our staff wants to be available for your needs and the needs of all of our clients. When a client does not show up for a scheduled appointment, another client loses an opportunity to be seen and the Esthetician loses the opportunity to make income.
We do have a 10 minute late policy- any arrival after this time period will result in your service either being cancelled or your appointment time cut short. If your appointment is cancelled, you will have to leave a new deposit.
As of September 1, 2015 the folowing fees will be implemented:
You may RESCHEDULE your appointment without charge up to 48 HOURS before your scheduled appointment.
Same day Cancellations, or anything less than a 48 HOUR period will result in forfeiture of your deposit towards the service.
No call or No Show will result in forfeiture of your deposit, and the need to leave another deposit to book a new appointment. Arrival to your scheduled appointment to last minute cancel or reschedule will result in your deposit being forfeited. Glam Body Sugaring Boutique does not offer refunds, and has the right to refuse service.
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