Was your first phone contact with EAC helpful and polite?
Yes
No
Where you offered a Service Agreement?
Yes
No
Did EAC respond in a timely manner?
Yes
No
Was the EAC representative courteous and professional?
Yes
No
Were you informed about your equipment problem and service prices?
Yes
No
Are you satisfied with your service provided by EAC?
Yes
No
Would you recommend EAC to others?
Yes
No
Is there anything EAC can do to improve our customer service?
In an overall rating of 1-10, with 10 being the highest, how would you rate your experience with EAC?
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Name
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First Name
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Your E-mail Address
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Service Address
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Date of Service
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