Valued Customer Satisfaction Survey

Valued Customer Satisfaction Survey
Dear Valued Customer,

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Respectfully,
Team Workforce
1. Overall, how would you rate the quality of your customer service experience?

Very PositiveSomewhat PositiveNeutralSomewhat NegativeVery Negative
Additional Comments:
2. How well did we understand your questions and concerns?

Extremely WellVery WellSomewhat WellNot So WellNot At All Well
Additional Comments:
3. How much time did it take us to address your questions and concerns?

Much Shorter Than ExpectedShorter Than ExpectedAbout What I ExpectedLonger Than ExpectedMuch Longer Than ExpectedDid Not Receive A Response
Additional Comments:
Which Career Center did you visit?

4. How likely is it that you would recommend Workforce Solutions of the Coastal Bend to a friend or colleague?

	1	2	3	4	5	6	7	8	9	10

1 is Not At All Likely, 10 is Extremely Likely

5. Do you have any other comments, questions, concerns or suggestions?
Optional: Workforce Solutions of the Coastal Bend values your time, opinion and comments that you have provided in this Valued Customer Satisfaction Survey. Please consider providing us with your contact information so we can follow up with you on your survey. Thank you for your time and we look forward to serving you.
Name

First NameLast Name
Email
example@example.com
Phone Number

Area CodePhone Number
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Equal Opportunity Employer/Program - Auxiliary aids and services are available upon request to individuals with disabilities. Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 1-800-735-2989 (TDD) and 1-800-735-2988 or 7-1-1 Voice.
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