Have a problem with your order?
Name (of the person who placed the order)
*
First Name
Last Name
Your name (if different)
First Name
Last Name
Company Name
if applicable
E-mail Address
*
Telephone
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Area Code
Phone Number
Order Number
*
Tracking Number
if known
When did you place your order?
*
-
Day
-
Month
Year
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I have the following issue and would like you to contact me as soon as possible:
*
I don’t have a tracking number for my order – please send me one.
When will my goods be delivered?
My goods have not arrived when I expected, please update me.
Tracking advises the boxes have been delivered but I have not received them.
I have only received part of my order.
I have received the wrong colour gift boxes.
I have received the wrong size gift boxes.
I ordered the wrong colour gift boxes and would like to return them.
I ordered the wrong size gift boxes and would like to return them.
I would like to return all my order.
I would like to return part of my order.
I would like to swap part of my order.
I have received damaged gift boxes.
I have a quality issue with my delivery that is not courier damage.
Additional comments to help us resolve your query:
If you are missing part of your order, or wish to swap or return part of your order, please advise which product/s is affected.
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