RAW/Unedited Images: RAW and/or unedited images will not be provided under any circumstance.
Proofs: After session, client will receive a proofing gallery within 2 weeks. These images are edited and selected at photographer's discretion. Jen Theodore Photography reserves the right to edit and release only those images deemed creditable as professional in quality and within the photographer's artistic standards. Photographer does not provide or display raw or unedited images from the session to the client. Though the photographer may take many images during the session, the photographer alone reserves the artistic right to select the best images to show and present to the client via their proofing gallery. The client understands that this is industry standard and the nature of digital photography.
Online Gallery: Client's online gallery will remain active for 4 weeks after emailed. All orders and downloads must take place within this timeframe. A $30 re-activation fee will apply to any gallery that has to be resent after the 4-week timeframe. Online galleries will only be sent to the client that has signed the contract and paid for the session. Downloading your image package from your gallery indicates that you are pleased with your images and no refunds/reshoots will be offered if client has already downloaded their package.
Prints: Color quality and size/cropping can only be guaranteed if prints/products are ordered through client's online gallery. Photographer assumes no responsibility for prints made outside their professional lab, however will provide a list of consumer labs that the client may use at their discretion, as well as a print release.
Watermarked Photos: The client will receive high definition photos with no logo after downloading their digital package images from their gallery. Addional images may be purchased above the client's package. All photos in the client's gallery can be shared via the gallery on social media with watermark.
Retainer: A non-refundable retainer of $200 is required to hold your session date and time. All retainers are non-refundable. Retainers may be transferred to another session at the photographer's discretion. If the client does not notify photographer of a cancellation, retainer is not transferable.
Payment: Payment for digital packages is due in full to Photographer by day before the scheduled time of service. Photographer shall have no obligation to perform any services for the client pursuant to this agreement unless and until payment in full is received by photographer. All rights to digital images or reproduction of images shall be charged according to photographers standard price list in effect at the time of purchase by the client. The client understands and agrees that photographer will not book other sessions during this time. In the event that the client cancels the session or fails to attend the session on the session date, for any reason, photographer shall suffer losses that are difficult to determine.
Cancellation: Cancellations made by the client result in the loss of arranged date and time. Photographer maintains the right to reschedule if necessary, due to inclement weather, illness, emergency, etc. If the client is ill, please contact photographer as soon as possible. In the case of illness, rescheduling is left to photographer's discretion.
Travel Fee: A travel fee may be incurred for location shoots done over 30 miles from zip code 49806. Mileage will be charged at $1 per mile.