• Accurate Background Basic Disclosure Check - AGENT-ISSUE 1

  • Things You Will Need Before Starting Your Application

    ✔ Personal Details
    ✔ Proof of Identification (Passport, Birth Certificate, EU Card, or Biometric ID)
    ✔ Right to Work Share Code – https://www.gov.uk/view-prove-immigration-status
    ✔ Current Address
    ✔ Driving Licence
    ✔ National Insurance Number
    ✔ Credit Card or PayPal Account (for any applicable fees)
    ✔ DVLA Check Code – https://www.gov.uk/view-driving-licence

     

  • Right To Work Share Code - www.gov.uk/prove-right-to-work 

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  • DISCLOSURE REGARDING CONSUMER AND/OR INVESTIGATIVE REPORT

    THIS DOCUMENT CONTAINS IMPORTANT INFORMATION. PLEASE READ IT CAREFULLY.

    This process is in English, except for critical disclosures that are provided in select languages.

    In order to evaluate candidate suitability for contract for service

    In connection with your application, the Company has engaged Accurate Background to conduct pre- employment screening on its behalf.

    Screening services are generally defined as, but are not limited to: criminal and civil records checking; education, qualification and employment history verification. The nature and scope of the screening will be relevant to the position for which you have applied and might not include all possible checks. All screening will be conducted to the extent applicable law allows.

    Information collected from you will be used solely to assess your suitability for employment and for execution of the employment contract, and will not be used for another purpose.

    Accurate Background may also need to disclose your information to third parties such as governmental agencies, educational institutions, previous employers and research partners who can assist in verifying the information you have provided. Data will be stored on a secure server in the United States, in accordance with Safe Harbor and international (including UK and Ireland) data protection standards.

    Your data may be transferred outside of the European Economic Area (EEA) and/or any other country as applicable if this is necessary to complete the screening process.

    For more information about Accurate Background's data protection and privacy policies, please visit the website at http://www.accuratebackground.com/site-harbor-policy.php?sec=6

    The consumer and/or investigative consumer report(s) will be obtained from:Accurate Background, Inc., 7515 Irvine Center Dr. Irvine, CA 92618, 00.800.2224.3252 Accurate Background's information and privacy policy can be found at www.accuratebackground.com.

    Review and complete the following information:

  •  - -
  • Identification Numbers (Copy of ID Required)

  • Current Address (Proof of Current Address Required i.e, Bank Statement Utility Bill)

  • DRIVERAGENT AGREEMENTS

    Please Read And Tick Box To Agree
  • UKEM AGREEMENTS

    Please Read And Sign
  • Nondisclosure And Data Protection Agreements For Contractors

    During the course of your work/time at Amazon.co.uk Limited “(Amazon” and “us”), you will be invited to visit our premises, where you may receive information relating to Amazon that is not known to the general public and is con dential and important to us. We call this our “Confidential Information”.

    Our Confidential Information includes, among other things,

    • The layout of our premises
    • The technology that we use including computers and machinery
    • That goods that we stock and the way that they are stored
    • The people we work and interact with
    • The people and companies who deliver to us and collect from us
    • Any details about our customers, including their names, addresses and what they buy
    • Anything to do with finance
    • Anything to do with advertising or marketing plans
    • Anything that you hear


    Our Confidential Information is very important to our business. It is vital to us that it does not become known to other companies. We will take all legal steps necessary to protect our Con dential Information.

    You must agree to the following commitments.

    • You will not disclose our Confidential Information to anyone or any company.
    • You will use our Confidential Information only to make up your mind about working with us.
    • You will notify us immediately if you discover that our Confidential Information has been disclosed, however it happens.
    • All our Confidential Information will remain our property.
    • You will not trade stocks or shares based on our Confidential Information.
    • You will return any materials containing our Confidential Information to us if we ask you to.
    • You also agree that you will not disclose information to us that is confidential to you or anyone else.


    This is a legal agreement.

    If a provision of this agreement is held invalid under any applicable law, such invalidity will not affect any other provision of this agreement that can be given effect without the invalid provision. Further, all terms and conditions of this agreement will be deemed enforceable to the fullest extent permissible under applicable law, and, when necessary, the court is requested to reform any and all terms or conditions to give them such effect.

    Amazon.co.uk is relying upon your promise to comply strictly with this agreement. Any violation of this agreement may cause substantial and irreparable harm to Amazon.co.uk. Accordingly, without limiting any other available remedies, this agreement is specifically enforceable by Amazon.co.uk.

    Any failure by Amazon.co.uk to enforce your strict performance of any provision of this agreement will not constitute a waiver of Amazon.co.uk’s right to subsequently enforce such provision or any other provision of this agreement.

    I understand and agree to abide by the promises I make in this agreement to protect Amazon’s Confidential Information. I agree that my promises also apply for the benefit of other Amazon companies.

  • Medical Fitness Declaration

    All couriers wishing to provide services must be medically fit enough to undertake the role as a multi-drop courier. The core role involves a significant amount of driving and the safe manual handling, manipulation, sorting and delivery of large numbers of consignments.

    Please confirm your fitness to provide services listed below by ticking each section and signing and dating the bottom of the form

    • I’m physically fit and able to fulfil the demands of a multi-drop courier
    • I’m not taking any medication that will hinder my ability to drive or manipulate consignments in a safe manner
    • I have no medical conditions that will hinder my ability to drive or manipulate consignments in a safe manner
    • I will comply with all manual handling guidelines and not place myself in danger by using unsafe working practices
    • I have no mental or physical conditions that have not been reported to the DVLA which could affect my ability to drive safely
    • I will inform UKE MULTI DROP LTD if my ability to safely drive or handle consignments changes in the future
  • Stop and Search Policy Agreement for contractors

    Please read the following carefully and sign and the end to confirm that you understand and agree

    This policy applies to all employees and anyone working at or visiting Amazon’s sites.

    Amazon reserves the right to search you and/or any of your property on its premises (this includes Amazon’s car parks) and you agree that Amazon may search you/and or your property:

    at any time, if Amazon honestly and reasonably believes or suspects that you may be in possession of, have destroyed, tampered with, concealed or handled stolen goods or has evidence of any theft or attempted theft; or if it reasonably believes or suspects that you may have drugs and or alcohol and/or other inappropriate items in the workplace; or as part of its random searching policy; or when you enter or leave Amazon’s premises.

    Issued badges must be worn and displayed at all times onsite.

    Failure to comply with this may result in restricting your access to Amazon building

  • Declaration of UK and EU Drivers License

    I hereby declare that:

    I have no more than six penalty points on my Drivers License and i have no Endorsements allowing me not to drive in the uk and i have non of the below codes on your driving Licence.

    • CD40 - Causing death through careless driving when unfit through drink
    • CD50 - Causing death by careless driving when unfit through drugs
    • CD60 - Causing death by careless driving with alcohol level above the limit
    • CD70 - Causing death by careless driving then failing to supply a specimen for alcohol analysis
    • CD80 - Causing death by careless, or inconsiderate, driving
    • CD90 - Causing death by driving: unlicensed, disqualified or uninsured driversDD40 Dangerous driving
    • DD60 - Manslaughter or culpable homicide while driving a vehicle
    • DD80 - Causing death by dangerous driving
    • DD90 - Furious driving
    • DR10 - Driving or attempting to drive with alcohol level above limit
    • DR20 - Driving or attempting to drive while unfit through drink
    • DR30 - Driving or attempting to drive then failing to supply a specimen for analysis
    • DR31 - Driving or attempting to drive then refusing to give permission for analysis of a blood sample that was taken without consent due to incapacity
    • DR61 - Refusing to give permission for analysis of a blood sample that was taken without consent due to incapacity in circumstances other than driving or attempting to drive
    • DR40 - In charge of a vehicle while alcohol level above limit
    • DR50 - In charge of a vehicle while unfit through drink
    • DR60 - Failure to provide a specimen for analysis in circumstances other than driving or attempting to drive
    • DR70 - Failing to provide specimen for breath test
    • DR80 - Driving or attempting to drive when unfit through drugs
    • DR90 - In charge of a vehicle when unfit through drugs
    • IN10 - Using a vehicle uninsured against third party risks
    • MS50 - Motor racing on the highway
    • TT99 - ‘totting-up’ total of penalty points reaches 12 or more within 3 years, the driver can be disqualified.
    • UT50 - Aggravated taking of a vehicle


    EU Driving License - If you was to get any of the above codes you will need to inform your OSM manager or email Amazonvetting@ukxd.co.uk

    I understand and agree to abide by the promises I make in this agreement

  • SLA Agreement

    Agreement for the Provisions of Services For UKE Multidrop Ltd

    THIS AGREEMENT is effective as of the last signature date set forth below or, if earlier, when engaged to begin to perform the Services Parties

    (1) UKE Multidrop Limited incorporated and registered in England and Wales with company number 10636008 whose registered office is at Queensgate, Suffolk Street Queensway, Birmingham, West Midlands, England, B1 1LX (the "Client"); and (2) Company shown as per signature incorporated and registered in England and Wales (the "Contractor "). It is hereby agreed

    1. Interpretation

    1.1 The following definitions and rules of interpretation apply in this Agreement (unless the context requires otherwise). "Board"; the board of directors of the Client (including any committee of the board duly appointed by it).

    "Business of the Client"; freight and courier services by road.

    "Capacity"; as agent, consultant, director, employee, owner, partner, shareholder or in any other capacity.

    "Client Property"; all documents, books, manuals, materials, records, correspondence, papers and information (on whatever media and wherever located) relating to the Business or affairs of the Client or Group Company or their customers and business contacts, and any equipment, keys, hardware or software provided for the Contractor or the Operative’s use by the Client during the Engagement, and any data or documents (including copies) produced, maintained or stored by the Contractor or the Operative on the computer systems or other electronic equipment of the Client, the Contractor or the Operative during the Engagement.

    "Commencement Date"; the date set out at the end of this Agreement.

    "Confidential Information"; information in whatever form (including, without limitation, in written, oral, visual or electronic form or on any magnetic or optical disk or memory and wherever located) relating to the business, customers, products, affairs and finances of the Client or any Group Company for the time being confidential to the Client or any Group Company and trade secrets including, without limitation, technical data and know-how relating to the Business of the Client or any Group Company or any of or their suppliers, customers, agents, distributors, shareholders, management or business contacts, including (but not limited to) information that the Contractor or the Operative creates, develops, receives or obtains in connection with this Engagement, whether or not such information (if in anything other than oral form) is marked confidential.

    "Data Protection Legislation";

    (i) the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 any regulations and secondary legislation, as amended or updated from time to time in the UK in relation to data protection and (ii) any successor legislation to the GDPR or the Data Protection Act 2018.

    "Engagement"; the engagement of the Contractor by the Client on the terms of this Agreement.

    “Fee”; the fee arrangement set out in Schedule 2.

    "Group Company"; the Client, its subsidiaries or holding companies from time to time and any subsidiary of any holding company from time to time.

    "Operative"; a suitably qualified and skilled person to perform the Services on behalf of the Contractor, who has exclusive jurisdiction over the Operative.

    "Insurance Policies"; employer's liability insurance cover, public liability insurance cover, fully comprehensive vehicle insurance for hire and reward and goods in transit.

    “Portal”; online account made available to the Contractor by the Client.

    “Self-Billing Agreement”; the agreement described in Schedule 3.

    "Services"; provision of courier services by road to the Client’s customers in accordance with courier service requests offered by the Client and accepted by the Contractor.

    "Termination Date"; the date of termination of this Agreement, however arising.

    1.2 The headings in this Agreement are inserted for convenience only and shall not affect its construction.

    1.3 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.

    1.4 Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders

    1.5 Unless the context otherwise requires, words in the singular shall include the plural and, in the plural shall include the singular.

    1.6 The Schedules form part of this Agreement and shall have effect as if set out in full in the body of this Agreement. Any reference to this Agreement includes the Schedules.

    2. Term of engagement

    2.1 The Client shall engage the Contractor to provide the Services on the terms of this Agreement for which purpose the Contractor agrees that it will provide the Services using its Operative. For the avoidance of doubt, it is a condition and expressly agreed and understood that the Operative does not contract directly with the Client but is supplied for and on behalf of the Contractor who contracts with the Client to provide the Services on the terms and condition set out in the Agreement.

    2.2 The Engagement shall commence on the Commencement Date and shall continue unless and until terminated:
    (a) as provided by the terms of this Agreement; or
    (b) by either party giving to the other not less than 1 day’s prior notice by email or in written notice in accordance with Clause 13.

    3. Duties and obligations

    3.1 During the Engagement the Contractor shall, and, where appropriate, shall procure that its Operative shall:
    (a) provide the Services in good faith with all due care, skill and ability and use its or his/her best endeavours to promote the interests of the Client and any Group Company;(b) promptly give to the Board all such information and reports as it may reasonably require in connection with matters relating to the provision of the Services or the Business of the Client or any Group Company.

    3.2 If the Operative is unable or unwilling to provide the Services on behalf of the Contractor, for any reason, the Contractor shall advise the Client of that fact as soon as reasonably practicable. For the avoidance of doubt, no fee shall be payable in accordance with clause 5 in respect of any period during which the Services are not provided.

    3.3 Unless it or he has been specifically authorised to do so by the Client in writing:
    (a) neither the Contractor nor its Operative shall have any authority to incur any expenditure in the name of or for the account of the Client; and
    (b) the Contractor shall not, and shall procure that the Operative shall not, hold itself out and, in the case of Operative, himself/herself out as having authority to bind the Client.

    3.4 The Contractor shall, and shall procure that its Operative shall, whilst providing Services, comply with all reasonable of safety and comply with the Client's health and safety procedures and regulations, its customer’s health and safety procedures and regulations from time to time in force and the customer’s on site health and safety procedures and regulations from time to time in force at the premises where the Services are provided, and report to the Client any incident which could give rise to any unsafe working conditions or practices.

    3.5 The Contractor shall procure that its Operative shall comply with the Client's policies on deliveries/collections, road safety/accidents, vehicles, GB Domestic Driving Rules, manual handling, onsite safety, and general health and safety (in particular Personal Protective Equipment (PPE) requirements) or any other policy which relates to good health and safety practice or the proper performance of the Services brought to the attention of the Contractor via the Portal.

    3.6 The Contractor may use a third party to perform any administrative, clerical or secretarial functions which are reasonably incidental to the provision of the Services provided that:
    (a) the Client will not be liable to bear the cost of such functions; and
    (b) at the Client's request the third party shall be required to enter into direct undertakings with the Client, including with regard to confidentiality.

    3.7 The Contractor shall, and shall procure that its Operator:
    (a) comply with all applicable laws, regulations, codes and sanctions relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010 (Relevant Requirements);
    (b) not engage in any activity, practice or conduct which would constitute an offence under sections 1, 2 or 6 of the Bribery Act 2010 if such activity, practice or conduct had been carried out in the UK;
    (c) have and shall maintain in place throughout the term of this Agreement its own policies and procedures, including but not limited to adequate procedures under the Bribery Act 2010, to ensure compliance with the Relevant Requirements and clause

    3.7 (b), and will enforce them where appropriate;
    (d) promptly report to the Client any request or demand for any undue financial or other advantage of any kind received by the Contractor or the Operative in connection with the performance of this Agreement;
    (e) immediately notify the Client if a foreign public official becomes an officer or employee of the Contractor or acquires a direct or indirect interest in the Contractor (and the Contractor warrants that it has no foreign public officials as officers, employees or
    direct or indirect owners at the date of this Agreement);
    (f) ensure that all persons associated with the Contractor or other persons who are performing services in connection with this Agreement comply with this clause 3.7; and
    (g) within 3 months of the date of this Agreement, and annually thereafter, certify to the Client in writing signed by an officer of the Contractor, compliance with this clause 3.7 by the Contractor and all persons associated with it, including the Operative, and
    all other persons for whom the Contractor is responsible under clause 3.7 (f).The Contractor shall provide such supporting evidence of compliance as the Client may reasonably request.

    3.8 Failure to comply with clause 3.7 may result in the immediate termination of this Agreement.

    3.9 For the purpose of clause 3.7, the meaning of adequate procedures and foreign public official and whether a person is associated with another person shall be determined in accordance with section 7(2) of the Bribery Act 2010 (and any guidance issued under section 9 of that Act), section 6(5) and 6(6) of that Act and section 8 of that Act respectively. For the purposes of clause 3.8, a person associated with the Contractor includes but is not limited to any Operative.

    4. Vehicle and Equipment

    4.1. The Contractor shall furnish all vehicles, equipment, tools and materials used to provide the Services, save for any specific equipment which the Client’s customers provide for use in the delivery and performance of the Services. The Contractor’s vehicles shall meet the specification requirements set out on the Company Policy.

    4.2. The Client will not require the Contractor to rent or purchase any equipment, product or service from the Client as a condition of entering into this Agreement.

    5. Fees

    5.1 The Client shall pay the Contractor the Fee as set out in Schedule 2.

    5.2 If the Contractor elects to use the Portal for invoicing purposes, the Client and the Contractor agree to comply with the Self-Billing Agreement at Schedule 3.

    5.3 If the Contractor elects not to use the Portal, on the last working day of each month during the Engagement the Contractor shall submit to the Client an invoice which gives details of the days which the Operative has performed the Services on its behalf, the Services provided and the amount of the fee payable (plus VAT, if applicable) for the Services during that month.

    5.4 In consideration of the provision of the Services, the Client shall pay each invoice submitted by the Contractor in accordance with clause 5.3, within 14 calendar days of receipt.

    5.5 Notwithstanding any other provision in this Agreement, the Client may withhold payment of any sums due to the Contractor, in whole or in part, on account of any breach of this Agreement by the Contractor, or its Operative in the performance of the Services, any amount owing by the Contractor to the Client or for other reasonable cause. The Client will be entitled to deduct from the fees (and any sums) due to the Contractor any sums that the Contractor may owe to the Company at any time.

    5.6 Payment in full or in part of the fees claimed under clause 5 shall be without prejudice to any claims or rights of the Client or any Group Company against the Contractor in respect of the provision of the Services.

    6. Other activities
    Nothing in this Agreement shall prevent the Contractor, or for the avoidance of doubt the Operative, from being engaged, concerned or having any financial interest in any Capacity in any other business, trade, profession or occupation during the Engagement provided that such activity does not cause a breach of any of the Contractor’s obligations under this Agreement.

    7. Confidential information and Client property

    7.1 The Contractor acknowledges that in the course of the Engagement it, and through its Operative, will have access to Confidential Information. The Contractor has therefore agreed to accept the restrictions in this clause 7.

    7.2 The Contractor shall not, and shall procure that the Operative shall not (except in the proper course of its or his/her duties), either during the Engagement or at any time after the Termination Date, use or disclose to any third party, and shall use its best endeavours to prevent the publication and disclosure of, any Confidential Information. This restriction does not apply to:
    (a) any use or disclosure authorised by the Client or required by law; or
    (b) any information which is already in, or comes into, the public domain otherwise than through the Contractor’s or the Operative’s unauthorised disclosure.

    7.3 At any stage during the Engagement, the Contractor will promptly on request return to the Client all and any Client Property in its or possession of any Operative it has used.

    8. Data protection GDPR

    8.1. The parties agree to comply with the provisions set out in Schedule 1 – Data protection - in respect of any data processing activities in connection with the provision of the Services.

    9. Insurance and liability

    9.1 The Contractor shall have liability for and shall indemnify the Client and any Group Company for any loss, liability, costs (including reasonable legal costs), damages or expenses arising from any breach by the Contractor, or the Operative engaged by it, of the terms of this Agreement including any negligent or reckless act, omission or default in the provision of the Services and shall accordingly maintain in force during the Engagement full and comprehensive Insurance Policies.

    9.2 The Contractor shall ensure that the Insurance Policies are taken out with reputable insurers acceptable to the Client and that the level of cover and other terms of insurance are acceptable to and agreed by the Client.

    9.3 The Contractor shall on request supply to the Client copies of the Insurance Policies and evidence that the relevant premiums have been paid.

    9.4 The Contractor shall notify the insurers of the Client's interest and shall cause the interest to be noted on the Insurance Policies together with a provision to the effect that, if any claim is brought or made by the Client against the Contractor in respect of which the Contractor Company would be entitled to receive indemnity under any of the Insurance Policies, the relevant insurer will indemnify the Client directly against such claim and any charges, costs and expenses in respect of such claim. If the relevant insurer does not indemnify the Client, the Contractor shall use all insurance monies received by it to indemnify the Client in respect of any claim and shall make good any deficiency from its own resources.

    9.5 The Contractor shall comply, and shall procure that the Operator complies, with all terms and conditions of the Insurance Policies at all times. If cover under the Insurance Policies shall lapse or not be renewed or be changed in any material way or if the Contractor is aware of any reason why the cover under the Insurance Policies may lapse or not be renewed or be changed in any material way, the Contractor shall notify the Client without delay.

    10. Termination

    10.1 Notwithstanding the provisions of clause 2, the Client may terminate the Engagement with immediate effect without notice and without any liability to make any further payment to the Contractor (other than in respect of amounts accrued before the Termination Date) if at any time:
    (a) the Contractor, or the Operative performing the Services on its behalf, commits any serious or repeated breach or non-observance of any of the provisions of this Agreement or refuses or neglects to comply with any reasonable and lawful directions of the Client in relation to, or in connection with, this Agreement and performance of the Services;
    (b) the Contractor, or the Operator performing the Services on its behalf, is, in the reasonable opinion of the Board, negligent or incompetent in the performance of the Services;
    (c) the Contractor makes a resolution for its winding up, makes an arrangement or composition with its creditors or makes an application to a court of competent jurisdiction for protection from its creditors or an administration or winding-up order is made or an administrator or receiver is appointed in relation to the Contractor;
    (d) the Contractor, the Operator performing the Services on its behalf, commits any fraud or dishonesty or acts in any manner which in the opinion of the Client brings or is likely to bring the Client or any Group Company, or its customers, into disrepute or is materially adverse to the interests of the Client or any Group Company or that of any of its customers;
    (e) the Contractor, or the Operative performing the Services on its behalf, commits any breach of the Client's policies and procedures; or
    (f) the Contractor, or the Operative performing the Services on its behalf, commits any offence under the Bribery Act 2010.

    10.2 The rights of the Client under clause 10.1 are without prejudice to any other rights that it might have at law to terminate the Engagement or to accept any breach of this Agreement on the part of the Contractor as having brought the Agreement to an
    end. Any delay by the Client in exercising its rights to terminate shall not constitute a waiver of these rights.

    11. Obligations on termination

    11.1 On the Termination Date the Contractor shall, and shall procure that the Operatives, and any former Operative, shall:
    (a) immediately deliver to the Client all Client Property and original Confidential Information which is in its possession or control or which the Operative may have utilised or is in his/her possession or control;
    (b) irretrievably delete any information relating to the Business of the Client or any Group Company stored on any magnetic or optical disk or memory and all matter derived from such sources which is in its possession or control, or which the Operative
    may have utilised or is in his/her possession or control outside the premises of the Client. For the avoidance of doubt, the contact details of business contacts made during the Engagement are regarded as Confidential Information, and as such, must
    be deleted from personal social or professional networking accounts; and
    (c) provide a signed statement that it, and any Operatives it has utilised, has complied fully with its or his/her obligations under this clause 11, together with such evidence of compliance as the Client may reasonably request.

    12. Status

    12.1 The relationship of the Contractor to the Client is that of independent contractor and nothing in this Agreement shall render it, nor the Operative who performs the Services on its behalf, an employee, worker, agent or partner of the Client, or any customers of the Client, and the Contractor shall not hold itself out as such and shall procure that the Operator shall not hold himself out as such.

    12.2 For the avoidance of doubt, the Contractor nor the Operative is an employee of the Client, or of any of the Client’s customers, and at no time will the Contractor, and shall procure the Operative, hold itself and in the case of the Operative, himself/herself, out as being an employee of the Client or any Group Member. Nothing in this Agreement shall be construed or have effect as construing any relationship of employer and employee between the Client and the Contractor or the Operative.

    12.3 The Contractor shall not, and procure the Operative shall not, assume, create or incur any liability or obligation on behalf of
    the Client or any Group Member (and acknowledge that the Contractor does not have the right to do so) save as specifically
    authorised in writing by the Client.

    12.4 The Contractor shall not, nor shall the Operative, full any management function at the Client other than that allotted to it
    and, in the case of the Operative him/her, nor shall it, and in the case of the Operative him/her, have authority to give the Client's
    employees any instruction.

    12.5 This Agreement constitutes a contract for the provision of services by the Contractor and a contract between the Client and the Operative for the provisions of services and not a contract of employment. Accordingly, the Contractor shall be fully responsible for and shall indemnify the Client or any Group Company for and in respect of:
    (a) any income tax, National Insurance and social security contributions and any other liability, deduction, contribution, assessment or claim arising from or made in connection with either the performance of the Services or any payment or benefit received by the Operative in respect of the Services, where such recovery is not prohibited by law. The Contractor shall further indemnify the Client against all reasonable costs, expenses and any penalty, fine or interest incurred or payable by the Client in connection with or in consequence of any such liability, deduction, contribution, assessment or claim;
    (b) any liability arising from any employment-related claim or any claim based on worker status (including reasonable costs and expenses) brought by the Operative against the Client arising out of or in connection with the provision of the Services.

    12.6 The Client may at its option satisfy such indemnity referred to in sub-clause 12.5 without prejudice to such indemnity (in whole or in part) by way of deduction from the fees or expenses to be paid by the Client under this Agreement. The Client shall
    be entitled to deduct from any amounts payable to the Contractor and all amounts so paid or required to be paid by it and, to the extent that any amount of taxes paid or required to be paid by the Contractor shall exceed the amounts payable by the Client to the Contractor, the Contractor shall indemnify the Client in respect of such liability and shall, upon demand, reimburse the Client such excess.

    12.7 The Contractor undertakes that they will notify HM Revenue & Customs of their fees on their self-assessment return.

    12.8 The Contractor warrants that it is not nor will it prior to the cessation of this Agreement, become a managed service company, within the meaning of section 61B of the Income Tax (Earnings and Pensions) Act 2003.

    13. Notices

    13.1 Any notice or other communication given to a party under or in connection with this contract shall be:
    (a) delivered by hand, email or by prepaid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
    (b) submitted via the Portal/email

    13.2 Any notice or communication shall be deemed to have been received:
    (a) if delivered by hand, on signature of a delivery receipt; or
    (b) if sent by prepaid first-class post or other next working day delivery service, or at the time recorded by the delivery service; or
    (c) if sent via the Portal/email, on receipt by the Client.
    13.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

    14. Entire agreement

    14.1 This Agreement constitutes the entire agreement between the parties and any Group Company and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

    14.2 Each party acknowledges that in entering into this Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement.

    14.3 Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement.

    14.4 Nothing in this clause shall limit or exclude any liability for fraud.

    14.5 If at any time any term or provision in this agreement shall be held to be illegal, invalid or unenforceable, in whole or in part, under any rule of law or enactment, such term or provision or part shall to that extent be deemed not to form part of this Agreement, but the enforceability of the remainder of this Agreement shall not be affected.

    15. Variation No variation of this Agreement or of any of the documents referred to in it shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

    16. Counterparts This Agreement may be executed in any number of counterparts, each of which, when executed and delivered, shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement.

    17. Third party rights

    17.1 Except as expressly provided elsewhere in this Agreement, a person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement. This does not affect any
    right or remedy of a third party which exists, or is available, apart from that Act.

    17.2 The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under this Agreement are not subject to the consent of any other person.

    18. Governing law This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

    19. Jurisdiction
    Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or
    claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or
    claims).

    Schedule 1 Data protection GDPR

    1. The Client will collect and process information relating to the Contractor and Operative in accordance with the Client’s relevant privacy notice (as amended from time to time) which is available on the Client’s intranet.

    2. The Contractor and the Client acknowledge that, in respect of any Personal Data (as defined in the Data Protection Legislation) processed by the Contractor in connection with the Services provided by the Contractor on behalf of the Client, the Client is the data the controller and the Contractor is the data processor.

    3. The scope, nature and purpose of the processing by the Contractor, the duration of the processing and the types of Personal Data and categories of data subject are set out in Schedule 1a below.

    4. The Contractor shall, in relation to any Personal Data processed in connection with the Engagement:
    (a) Process that Personal Data only on written instructions of the Client.
    (b) Keep the Personal Data confidential.
    (c) Comply with the Client's [Privacy standard OR Data protection policy] [data retention guidelines] [ALL OTHER STANDARD COMPANY POLICIES[CC521] WHICH ARE CURRENT AND UPDATED FROM TIME TO TIME.
    (d) Comply with the Client's reasonable instructions with respect to processing Personal Data.
    (e) Not transfer any Personal Data outside of the UK without the Client's prior written consent. (f) Assist the Client in responding to any data subject access request and to ensure compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, privacy impact assessments and consultations with supervisory authorities or regulators.
    (g) Notify the Client without undue delay on becoming aware of a Personal Data breach or communication which relates to the Client's or Contractor's compliance with the Data Protection Legislation.
    (h) At the written request of the Client, delete or return Personal Data and any copies thereof to the Client on termination of the Engagement unless required by the Data Protection Legislation to store the Personal Data.
    (i) The Client may transfer both personal and performance Data to third party companies during the period the contractor is under this agreement. These third-party companies may access these data from outside the European Economic Area which have support services in relation to compliance and performance tasks functions within their organisation based outside the European Economic Area.
    (j) Maintain complete and accurate records and information to demonstrate compliance with this Schedule 1 and allow for audits by the Client or the Client's designated auditor.

    5. The Contractor shall ensure that any Operative shall have committed themselves to confidentiality in respect of the Personal Data processed by the Contractor in connection with the Services provided under this Agreement.

    6. The Contractor shall ensure that it has in place appropriate technical or organisational measures, reviewed and approved by the Client, to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures. Such measures may include, where appropriate:
    (a) Pseudonymisation and encryption of Personal Data.
    (b) Ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services. (c) The ability to restore the availability of and access to Personal Data in a timely manner in the event of a physical or technical incident.
    (d) A process for regularly testing, assessing and evaluating the effectiveness of the technical and organisational measures for ensuring the security of the processing.

    7. The Contractor shall have personal liability for and shall indemnify the Client and any Group Company for any loss, liability, costs (including legal costs), damages, or expenses resulting from any breach of the Data Protection Legislation by the Contractor or an Operative engaged by the Contractor, and shall maintain in force full and comprehensive Insurance Policies.

    Schedule 2 – Fees

    Lower Rate Depots = L ( DNE2,DAB1,DST1,DCF1,DNG1,DBI2)
    Higher Rate Depots = H ( DEH1,DSN1,DXS1,DLS2,DLS4,DBS2 )

    9 Hours Large Planned Routes - L £161.20 to H £170.20 + BYOD and Mileage As Per RAC Guide Lines for Below
    ORDT Extra large cargo van
    Standard Parcel - Large Van

    9 Hours Standard Planned Routes - L £146.20 to H £155.20 + BYOD and Mileage As Per RAC Guide Lines for Below
    SWA Commingled - Standard Van
    Standard Parcel
    Remote Debrief
    Nursery Route Level 2
    Nursery Route Level 1
    Locker Delivery

    8 Hours Standard Planned Routes - L £130.08 to H £138.96 + BYOD and Mileage As Per RAC Guide Lines for Below
    SWA Commingled - Standard Van
    Standard Parcel
    Remote Debrief
    Nursery Route Level 2
    Nursery Route Level 1

    7 Hours Standard Planned Routes - L £113.17 to H £120.94 + BYOD and Mileage As Per RAC Guide Lines for Below
    Standard Parcel
    Remote Debrief
    ORDT Standard

    6 Hours Standard Planned Routes - L £90.66 to H £97.32 + BYOD and Mileage As Per RAC Guide Lines for Below
    Standard Parcel
    Same day Parcel

    4 Hours Standard Planned Routes - L £60.44 to H £64.88 + BYOD and Mileage As Per RAC Guide Lines for Below
    Standard Parcel
    Same day Parcel

    2 Hours Standard Planned Routes - L £32.22 to H £33.94 + BYOD and Mileage As Per RAC Guide Lines for Below
    Standard Parcel
    Same day Parcel
    Additional or Extra Services

    6 Hours services - Excluding BYOD and Mileage
    Transportation Service - Standard Van - L £85.89 to H £91.83
    Rescue - L £121.73 to H £127.73
    Redelivery - L £121.73 to £127.73
    Missort Delivery - L £121.73 to £127.73

    4 Hours services - Excluding BYOD and Mileage
    Transportation Service - Standard Van - L £75.75 to H £79.71
    Rescue - L £75.75 to H £79.71
    Redelivery - L £75.75 to H £79.71
    Missort Delivery - L £75.75 to H £79.71

    2 Hours services - Excluding BYOD and Mileage
    Transportation Service - Standard Van - L £40.17 to H £41.65
    Rescue - L £40.17 to H £41.65
    Redelivery - L £40.17 to H £41.65
    Missort Delivery - L £40.17 to H £41.65

    Training Services
    Classroom Training - L £103.50 to H £112.50 (Max 2 per supplier)
    Training - L £103.50 to H £112.50 (Max 2 per supplier)

    XL Sites

    AMXL Box Truck (Large) w/ Helper - 9 hr - £195
    AMXL Van (Large) Single DA - 9 hr - £175
    AMZL - AMXL Box Truck (Large) w/ Helper - 8 hr - £185

    Additional Services -
    £1.80 BYOD - ( USE OF YOUR OWN DEVICES AND DATA )

    Mileage Guidelines Below

    Mileage will be paid according to the RAC guide price for the month
    The fuel cost will be billed as based on planned mileage per Route for one vehicle and xed fuel consumption of 27 miles per 4.54 litres. The cost of fuel will be billed at the average monthly cost per litre of diesel, net of VAT as stated on the fuel report published by the RAC Group.

    The reimbursement of fuel cost by the client to contractor is to be paid to the Personnel who incurred the fuel cost.

    For invoicing purposes, the contractor will use the average fuel cost stated on the above website in relation to the month before last.

    For example, for invoices regarding deliveries carried out in August 2018, will be based on the average cost of fuel for June 2018.

    Therefore the AA website states the price inclusive of VAT. For the purpose of this contract, you will deduct the VAT from this price and charge for fuel less VAT. All fuel charges will be shown separately on your invoices.

    Incentive Payments From time to time the client may issue extra incentive payments for seasonal, performance and extra service, this will be communicated to you. This is at the sole discretion of the client and the client reserves the right of any decision on the outcome
    and amount as final. *Any change to fees or any other payments will be notified to the Contractor by the Client in writing (which, for the avoidance of doubt, includes notification by email).

    Schedule 3 - Self Billing Agreement

    1. Interpretation

    1.1 The definitions and rules of interpretation which apply in the Agreement shall also apply in this Self Billing Agreement (unless the context requires otherwise).

    2. Term of agreement

    2.1. During the Engagement, if the Contractor elects to use the Portal, the Contractor shall comply with the Self-Billing Agreement.

    2.2. The Portal will automatically generate an invoice on behalf of the Contractor after each working day when Services are provided.

    3. Contractor’s obligations

    3.1 The Contractor agrees to check and confirm as accurate, or otherwise, the self- generated invoices available on the Portal.

    3.2 The Contractor agrees to notify the Client immediately (but no later than one working day following any change set out in this clause 3.2) any of the following changes:-
    (a) Changes to its VAT registration number (including if it ceases to be VAT registered);
    (b) Whether it intends to sell part or all of its business;
    (c) Changes to its company name or status;
    (d) Whether it ceases trading.

    4. Client’s obligations

    4.1 Once the Contractor has complied with its obligations regarding invoices at clause 3.1, and requested payment via the Portal, the Client shall pay the Fee to the Contractor within 1 working day.

    4.2 The Client shall inform the Contractor if the issuing of self-billed invoices will be outsourced to a third party.

    4.3 The Client shall keep the portal available to view any invoices paid for a minimum period of 14 days after payment.

     

  • DA Privacy Notice - Legal Document

    AMZL Delivery Associate Privacy Notice

    We know that you care how information about you is used and shared and we appreciate your trust in us to do that
    carefully and sensibly. This Privacy Notice describes how Amazon collects and processes your personal data as a
    Delivery Associate in connection with the pick-up, delivery and related services (together, the “Services”) which your
    Delivery Service Provider

    Sections

    • Who is the Controller of your Personal Information?
    • What Personal Information about Delivery Associates does Amazon collect, store and process?
    • For what purposes and on which legal bases does Amazon process your Personal Information?
    • Does Amazon share your Personal Information?
    • How Secure Is Information About Me?
    • What rights and choices do I have about my Personal Information?
    • How long do we keep your Personal Information?
    • Contacts, Notices and Revisions
    • Examples of Information Collected“DSP”) provides to Amazon.

    Who is the Controller of your Personal Information?

    Your DSP has a contract with an Amazon company to provide the Services. That Amazon company is the data
    controller of your personal information in connection with the Services you provide as a Delivery Associate (the
    “Controller”). If you’re unsure of the relevant Amazon company or require its contact details, please contact
    delivery-dsar@amazon.lu or your DSP.

    What Personal Information about Delivery Associates does Amazon collect, store and process?

    We collect your personal information in order to facilitate and support the provision of the Services, and to
    continually improve the tools we provide to you and your DSP. Here are the types of information we gather:

    Information you give us:

    we receive and process any information you provide to us in relation to the Services. See
    Examples of Information Collected below. You can choose not to provide certain information but then you may not
    be eligible to perform the Services.

    Information from your use of our technology:

    To perform the Services, you must download and use a smartphone
    application called the "Amazon Delivery App" (right of use for the Amazon Delivery App granted by Amazon EU Sarl).
    Unless you use your own mobile device, your DSP will give you a portable device (“Delivery Device”) to use when
    performing Services. We refer to the Amazon Delivery App, Delivery Devices, and other Amazon applications or
    devices we provide your DSP or which we or your DSP installs on vehicles in connection with the Services as the
    “Amazon Delivery Technology”. We’ll automatically receive and process certain types of information any time you
    are logged into the Amazon Delivery App. See Examples of Information Collected below.

    Information related to your visits to Amazon Sites:

    We will give you an Amazon security ID badge (“Badge”). You
    will need to use your Badge to access Amazon Delivery Stations or other sites at which you may pick up or return
    Amazon parcels (together, “Amazon Sites”). We’ll collect and process certain types of information when you visit
    Amazon Sites to ensure your security and the security of other personnel. See Examples of Information Collected
    below.

    Information provided by your DSP:

    Your DSP or its subcontractors may disclose documents to us that include your
    personal information for the provision, administration or audit of the Services. See Examples of Information
    Collected below.

    Information from other sources:

    We may receive information about you from other sources, including from our
    service providers (including those who may provide applications or devices that Amazon or your DSP installs on
    vehicles in connection with the Services), customers, and government authorities such as the police or local
    councils enforcing speeding or parking fines. See Examples of Information Collected below.

    For what Purposes and on which Legal Bases does Amazon Process your Personal Information?

    We collect, analyse, store and otherwise process your personal information on the following legal bases:

    • Amazon’s legitimate interests in ensuring your safety and that of others, ensuring you make customer
    deliveries in accordance with the highest commercial standards, and preventing fraud
    • To comply with our legal obligations
    • For the performance of a contract where applicable
    • In specific circumstances, your consent

    The purposes for which we process your personal information according to the above legal bases include:

    Ensuring your safety, the safety of Amazon personnel and others: We may need to process your personal
    information for security reasons and in circumstances where your safety or the safety of others is at risk, for instance
    in the event of a fire or another emergency, on the basis of Amazon’s legitimate interests in ensuring your safety
    and that of others. To do this effectively, we may need to process your geolocation when you’re on an Amazon Site
    or when you’re on the road performing Services. We may communicate your geolocation to emergency services so
    they or your DSP can get to you quickly if you’re involved in an accident. As a way to ensure that all Delivery
    Associates delivering Amazon parcels perform the Services safely, we may also process your data related to your
    compliance with road safety and health & safety rules and standards.

    Assessing your eligibility to perform Services under your DSP’s contract with Amazon:

    We process your personal
    information to assess your ongoing eligibility in accordance with Delivery Associate eligibility requirements and
    service standards agreed with your DSP on the basis of Amazon’s legitimate interests in ensuring your safety and
    that of others, ensuring you make customer deliveries in accordance with the highest commercial standards, and
    preventing fraud. This may include information you provide us through the onboarding process.

    Managing our contractual relationship with your DSP:

    We process your personal information to coordinate,
    manage and audit your DSP’s provision of the Services on the basis of Amazon’s legitimate interests in ensuring your
    safety and that of others, ensuring you make customer deliveries in accordance with the highest commercial
    standards, and preventing fraud, and to comply with our contractual obligations. This includes planning delivery
    routes, providing delivery support, tracking delivery progress, and assessing your DSP’s compliance with Amazon
    policies and service standards.

    Communicating with you:

    We process your personal information to communicate with you in connection with the
    Services on the basis of Amazon’s legitimate interests in ensuring your safety and that of others, ensuring you make
    customer deliveries in accordance with the highest commercial standards, and preventing fraud, and to comply with
    our legal obligations. This includes communicating with you while you deliver Amazon parcels via different channels
    (e.g., by phone, SMS, chat).

    Fulfilling our obligations to our customers:

    We may process your personal information to provide support to you,
    your DSP and our customers to ensure the effective completion of the Services, including managing customer
    complaints on the basis of Amazon’s legitimate interests in ensuring you make customer deliveries in accordance
    with the highest commercial standards and to comply with our legal obligations. We use your location data when
    you’re performing Services to keep our customers informed of the status of their collection/delivery and to enable
    them to see the location of their parcels.

    Troubleshooting and improving our services:

    We use your personal information to enhance the delivery experience
    for Delivery Associates and customers, including by improving mapping systems and providing driver support while
    you perform the Services on the basis of Amazon’s legitimate interests in ensuring your safety and that of others,
    ensuring and ensuring you make customer deliveries in accordance with the highest commercial standards.

    To defend Amazon’s legal position:

    In case of legal proceedings, we may need to process and share your personal
    information to establish, exercise or defend against the claim, or if compelled or ordered to do so by a court,
    governmental or administrative authority in order to comply with our legal obligations. We may also need to process
    and share your personal data in order to protect Amazon’s rights or enforce the terms of our agreement with your
    DSP on the basis of Amazon’s legitimate interests in ensuring you make customer deliveries in accordance with the
    highest commercial standards and preventing fraud.

    Complying with legal obligations:

    We may process your personal information in order to comply with our legal
    obligations or to verify or prove that we have done so. This may include processing or sharing data related to your
    compliance with health and safety standards and the handling of Amazon customer data on the basis of compliance
    with our legal and contractual obligations.

    Fraud and loss prevention:

    We may process your personal information to investigate, resolve and report (as
    appropriate) any fraud, theft or other wrongdoing in relation to your performance of the Services, including Badge
    swapping and missing packages on the basis of Amazon’s legitimate interests in ensuring you make customer
    deliveries in accordance with the highest commercial standards and preventing fraud.

    Does Amazon Share Your Personal Information?

    Amazon shares Delivery Associates' personal information only as described below.

    Amazon group companies: Your personal information may be disclosed by the Controller to Amazon EU affiliates,
    including Amazon EU Sarl and Amazon Europe Core Sarl, and additionally Amazon.com, Inc. and other subsidiaries
    that Amazon.com, Inc. controls. All Amazon entities we share your information with are either subject to this Privacy
    Notice or follow practices that are at least as protective as those described in this Privacy Notice. We only share your
    information with Amazon entities that have a need to know or have access to it and where lawful to do so.

    Your DSP:

    We may collect and share your personal information with your DSP, including your location, the number
    of Amazon parcels assigned to you and the number of Amazon parcels remaining on a given delivery route, customer
    or other complaints in which you may be involved, or your non-compliance with health & safety standards

    Third party service providers:

    When we need to, we may share your personal data with third parties who provide
    servicesto Amazon, including the companies that install and manage devices on the vehicles you use when providing
    the Services or develop and manage applications downloaded on the Delivery Device or your own mobile device;
    survey companies or, where legally permissible, background check service providers. We ensure that any such third
    party provides guarantees that meet Amazon standards regarding the confidentiality and security of your personal
    information. For example, our third party providers must comply with our data security standards, data protection
    laws, and international transfer restrictions, may only have access to personal information needed to perform their
    functions and may not use it for other purposes than providing the agreed services to us.

    Business transfers:

    As we continue to develop our business, we might sell or buy other businesses or services. In
    such transactions, relevant business data (which may include your personal information) is generally one of the
    transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.

    Compliance with Amazon’s legal and regulatory obligations:

    In certain circumstances, we may be obliged to share
    your personal information with third parties including administrative authorities (including tax authorities), financial
    institutions, insurance providers, police and public prosecutors. These third parties will act as controllers of your
    personal information in their own right and will be responsible for compliance with applicable data protection laws.

    Fraud and loss prevention:

    Subject to applicable laws, we may release your personal information to law
    enforcement, governmental authorities or private organisations whose aim is to prevent fraud or theft when we
    believe such release is appropriate or necessary to (i) comply with the law; (ii) enforce our contract with your DSP;
    (iii) protect the rights, property, security or safety of Amazon, its affiliates, personnel, customers, or others; (iv)
    detect, prevent or otherwise address fraud, security or technical issues; or (v) prevent or stop activity which we
    consider to be, or to pose a risk of becoming, illegal, unethical, or legally actionable.

    Transfers out of the EEA:

    Whenever we transfer your personal information to countries outside the European
    Economic Area (”EEA”) in the course of sharing information as set out above, we’ve put in place adequate safeguards
    to protect your privacy, fundamental rights and freedoms, and the exercise of your rights. . If you have any enquiries
    about our transfers of your personal data out of the EEA, please contact us at delivery-dsar@amazon.lu.

    How Secure is Information About Me?

    We design our systems with your security and privacy in mind.

    • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and
    disclosure of personal information. Our security procedures mean that we may occasionally request proof
    of identity before we disclose personal information to you.
    • The Amazon Delivery Technology offers security features to protect them against unauthorised access and
    loss of data.
    • It is important for you to protect against unauthorised access to your Amazon log-in, password and to the
    Amazon Delivery Technology. Be sure to sign off when you finish using a shared Delivery Device.

    What rights and choices do I have regarding my Personal Information that you collect and process?

    You have the right to request access to, correction, deletion, or portability (i.e. request a copy for yourself or
    transmission to another data controller) of your personal information. Note that a deletion request will not apply to
    information that Amazon has a right to retain for the establishment, exercise or defence of legal claims or for
    compliance with its legal obligations (i.e. tax and accounting requirements). You are also entitled to object to the
    processing of your personal information or request its limitation in certain instances. When we process your personal
    information based on your consent, you may withdraw it for the future at any time. Exercising these rights may
    mean that you will no longer be able to perform the Services. If you wish to exercise any of your rights, or if you any
    other questions or concerns about the personal information we process, please contact us at deliverydsar@amazon.lu. You can also file a complaint with the local data protection authority.

    How long do we keep your Personal Information?

    We keep your personal information to enable your continued performance of the Services, for as long as we need it
    to fulfil the purposes described in this Privacy Notice, as may be required by law such as for tax, accounting or claims
    management purposes, or as otherwise communicated to you. For example, we retain your location data to enhance
    the delivery experience for Delivery Associates and customers, including by improving mapping and route planning
    systems.

    Contacts, Notices and Revisions

    If you have any questions or concerns about Delivery Associate privacy at Amazon, or if you wish to contact the Data
    Protection Officer of the Controller, please contact us at delivery-dsar@amazon.lu with a thorough description and
    we will answer your questions or try to resolve the issue for you. You can also file a complaint with your local data
    protection authority. Our business changes constantly and our Privacy Notice will change also. If the change is
    fundamental or may significantly affect you, we will provide your DSP with the updated Notice in advance of the
    change actually taking effect. We encourage you to review the content of this Notice regularly by asking your DSP
    for a copy of it or in the Amazon Delivery App

    Examples of Information Collected

    Information you give us in connection with the DSP Services.
    You provide information to us when you:

    • Onboard as a Delivery Associate
    • Communicate and interact with Amazon personnel, including delivery support services and other Amazon
    support teams
    • Answer Connections questions, surveys or provide other feedback to Amazon

    As a result of these actions, you might supply us with such information as your name; phone number, email and
    address; your date of birth; your driver’s licence and ID photograph; your Delivery Associate account password

    Information from your use of Amazon Delivery Technology:

    Examples of the information we collect, analyse, store and otherwise process include:

    • Route data, including when you pick up and deliver packages and your progress through delivery routes
    • Location data, including information about your geo-location and the device operating the Amazon Delivery
    App as required for location-based services
    • Where permissible by local laws, we and/or your DSP may collect or receive road safety data, including
    telematics data such as location of the vehicle, speed, harsh braking, cornering or acceleration collected by
    Amazon Delivery Technology while you perform the Services
    • Metrics such as your rate of successful deliveries to enable us to manage your DSP’s compliance with agreed
    service standards

    From the moment you check into the Amazon Delivery App when beginning a scheduled delivery route until the
    moment you check out, we will collect and process your geolocation. Most mobile devices provide you with
    information about these permissions and you have the right to choose whether or not to allow Amazon to receive
    this information. However, as our ability to receive this information is an important part of managing our customer’s
    expectations and locating parcels, if you choose to deny Amazon access to this information, this could affect the
    availability and functionality of the Amazon Delivery App and, as a result, your ability to perform the Services under
    your DSP’s contract with Amazon.

    Information related to your visits to Amazon Sites:

    Examples of the information we collect, analyse, store and otherwise process include:

    • What time you arrive at and leave an Amazon Site, for example, when collecting parcels or returning any
    undelivered parcels
    • CCTV footage

    Information provided by your DSP:

    Examples of the information and documents your DSP may provide to us which analyse, store and otherwise process
    include:

    • Information or documents provided by you to your DSP, including work permits, registration with health
    insurance providers, your residence permit, [For DE only: your Personalausweis ID/Ausweisdokument, your
    Statusfeststellung Selbständige,] your declaration that you are medically fit to perform the DSP Services,
    and your social security information
    • Personnel administration data, including confirmation of completed safety trainings, pay slips, attendance
    data, your employment contract or contract of services
    • [For UK/ DE/AT only: Where permissible by local laws, information regarding whether you passed a criminal
    background check]
    • Where permissible by local laws, the results of drug or alcohol screening by your DSP or their service
    provider

    Information from other sources:

    Examples of information we receive from other sources which we analyse, store and otherwise process include:

    • Amazon customer surveys, feedback and complaints
    • Results of surveys conducted by third parties on our behalf
    • Information on alleged traffic and parking violations
    • Where permissible by local laws, we and/or your DSP may collect or receive road safety data including
    telematics data such as location of the vehicle, speed, harsh braking, cornering or acceleration and other
    vehicle diagnostics collected by devices installed on your delivery vehicle (which may be
    provided/managed by a third party) or by applications downloaded on the Delivery Device or the mobile
    device you use (which may be provided/managed by a third party) while you perform the Services.

    I acknowledge receipt of this AMZL Delivery Associate Privacy Notice.

  • Age Verification Delivery (AVD)

    • Age restricted Deliveries (AVD) can only be delivered to a person if they provide ID
    • Age Verified Deliveries = Mandatory ID Checks
    • Always check ID and ensure it matches the recipient
    • Ensure the recipient signs for the order, DO NOT LEAVE in a safe place or with a neighbor

    Always fill out the recipient date of birth in your device
    IMPORTANT NOTE:

    Amazon policy requires that a signature is obtained on delivery of AVD, you are required to collect a signature from the recipient, and must not sign on the customer’s behalf. If this step can’t be completed, the item should not be delivered, it should be returned back to the delivery station.
    Under no circumstances should you sign for anything on the customer’s behalf

    The acceptable forms of Identification are detailed below -

    • A passport (any Nationality)
    • A European Union (photo-card) any driving licence
    • Ministry of Defence Form 90 ( a defence identity card issued to serving military)
    • National Identity card issued by European Union Member State (other than the United Kingdom), and Norway, Iceland, Liechtenstein or Switzerland.
    • A bio-metric immigration document (issued by The Home Office to individuals going through different stages of the immigration process as a residence permit).
    • A photographic identity card bearing a national Proof of Age Standard Scheme (PASS) hologram.

    However, we know that personal identification comes in many forms and from many different countries. For that reason, the 3 pieces of information you should check for when accepting an ID from the customer are : a photograph, their signature and their Date of Birth

    A Concessionary bus pass has a standerd appearance which is shown below.

  • ACKNOWLEDGEMENT OF THE UNDERSTANDING, AGREEMENT WITH AND ACCEPTANCE OF THE COMPANY HEALTH & SAFETY POLICY RISK ASSESSMENTS AND SAFE SYSTEMS OF WORK


    I confirm that the information detailed in the Company’s Drivers Code of Conduct, Health & Safety Policy, Risk Assessments and Safe Systems of Work have been explained and discussed with me.

    I agree with and understand the instructions hazards and potential risk identified and their relevance to my day to day work activities.

    I recognise and understand my personal responsibility to avoid and minimise my exposure to the hazards identified by adhering to any safe working instructions and procedures developed and implemented by the management and using the protective equipment, with which I have been provided.

    I understand and agree to abide by the promises I make in this agreement

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