This policy applies to Elaren Security Services. This statement sets out Elaren Security Services policy on managing the personal information that is collects.
Elaren Security Services is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.
What kind of personal information does Elaren Security Services collect and how do they collect it?
Elaren Security Services collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, newsagents, mailing lists, recruitment agencies, contractors and business partners.
In general, the personal information collected includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional
associations and, where relevant, financial information, including credit card information, banking details and income information.
Where Elaren Security Services enters in a transaction with an individual, Elaren Security Services may collect other types of personal information, depending on the nature of the transaction. Elaren Security Services will generally state the specific purpose for which this personal information will be used and to whom it may be disclosed, other than as set out in this policy.
How will Elaren Security Services use your information?
Elaren Security Services may use personal information for the primary purpose for which it is collected, for secondary purposes related to the primary purpose and in other ways
permitted by law.
In general, Elaren Security Services uses personal information to:-
- Provide you with products or services that you have requested from Elaren Security Services, including subscription services; Communication with you;
- Provide you with information about Elaren Security Services products and services; and
- Provide some third parties with an opportunity to contact company officers on our specialist business databases.
Management and security of personal information
Elaren Security Services protects personal information it holds from misuse, loss, unauthorised access, modification or disclosure by various means, including firewalls, password access and secure servers.
Elaren Security Services has appointed a Staff Liasion Officer to co-ordinate Elaren Security Services management of personal information under this policy and the Privacy Act.
Updating personal information
Elaren Security Services endeavours to ensure that personal information it holds is accurate, complete and up-to-date.
Please contact Elaren Security Services at the address below if you wish to update your personal information. Where personal information is no longer required by Elaren
Security Services, it will be destroyed or de-identified.
Seeking access to the information that Elaren Security Services holds about you
You have the right to seek access to the personal information held about you and to advise Elaren Security Services of any inaccuracy. There are some exceptions to this right as set out in the Privacy Act,
If you must make a request, Elaren Security Services will ask you to verify your identity and specify what information you require. Elaren Security Services may charge a fee to coverthe cost of meeting your request.
How to contact Elaren Security Services
To make an access request or otherwise contact Elaren Security Services about privacy issues, please write to the:
General Manager, PO Box 28, Portarlington Victoria 3223 or
email through to admin@elaren.com.au.
In most cases, where Elaren Security Services asks you to provide information about yourself it is necessary to enable Elaren Security Services to provide you with the requested product or service.
Disclosure
Elaren Security Services may disclose your personal information to other companies in the Elaren Security Services group, who may only use it as set out above,
Elaren Security Services may also provide your information
to:
- Third parties engaged by Elaren Security Services to perform functions on its behalf, such as procurement of a credit card, home loan, rent application etc
- Information, mail-outs, debt collection, marketing, research and advertising;
- Third parties authorized by you to receive information held by Elaren Security Services;
- Organizations in Australia and overseas accessing specialist business databases, such as MIS, CEO and CFO Market base products.
How does Elaren Security Services treat sensitive information?
“Sensitive Information” means information relating to a person‟s racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, criminal record or health.
Elaren Security Services may use and disclose Sensitive Information only for the purpose for which it was provided or as a directly secondary purpose or as allowed by law unless you have agreed otherwise.