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Guinea-Bissau
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Jersey
Jordan
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Libya
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Lithuania
Luxembourg
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Malawi
Malaysia
Maldives
Mali
Malta
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Martinique
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Moldova
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Mongolia
Montenegro
Montserrat
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Myanmar
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Palestine
Panama
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Pitcairn Islands
Poland
Portugal
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Qatar
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Romania
Russia
Rwanda
Saint Barthelemy
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Is your item under warranty?
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Date of Purchase
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Day
Year
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Is this a problem with a monitor, workstation or accessories?
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Monitor
Workstation
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Is this service request for a single or a pair of monitor(s)?
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Single
Pair
Make and Model
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e.g. Barco MDCG-3221, HP Z640, Eizo UX1 Sensor
Hours
Display Run-time Hours
Date of Manufacturer
Serial Number
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2nd Make and Model
e.g. Barco MDCG-3221
2nd Display Hours
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Date of Manufacture
2nd Display Serial Number
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Disclaimer
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To process your RMA request, a credit card pre-authorization is required. The total amount will be equivalent to the value of the items being shipped. Please note this is a pre-authorization and will not be reflected on your credit card statement unless charged. Defective item(s) must be returned within 14 days after the receipt of your warranty replacement. You are authorizing us to charge your credit card in full amount if your RMA is not returned to Monitors.com within 14 days. Please note shipping charges are the end-users responsibility during the warranty period per our terms and condition. You are authorizing Bayland Technologies, Inc. Monitors.com. It's an affiliate to charge your credit card for shipping charges both ways (monitors.com will cover warranty replacement shipping charges within the first 90 days of the purchase). Please note a representative from Monitors.com will reach out to you to run the authorization over the phone. Monitors.com will not process any RMA service request without a valid credit card authorization on file.
Please select a service repair option:
I would like a quote on service/repair/refurbishing of my item
I would like to get a trade-in estimate
I do need loaners and would like to be quoted
Convenience option: (optional)
$275 USD Complete Shipping Package. (We will ship you special box and foam for your monitor(s), we will include a prepaid return label, schedule FedEx to pick up the digitizer and we will ship out the unit to you once the service is performed. Please note this option is for all clients located within the 48 contiguous United States. This option is available for $995 USD to clients located in Puerto Rico, Alaska, Hawaii and Canada.)
Please read and acknowledge the following:
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When shipping items to us, do not include any adapters, cables or other accessories. Monitors.com is not liable for their return or replacement.
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