Terms & Conditions
Willow Retreat (“WR”) is surrounded by provincially protected wilderness. Please respect the land and animals that inhabit our area. Garbage & recycling bins are provided for guest use.
WR is a 100% non-smoking facility. Any guests found smoking on WR property or land will be asked to leave the premises immediately.
WR is not responsible, and cannot be held liable, for any loss, theft or damage caused to personal property or vehicles, or for any personal injury or harm, while on WR premises. By submission of your booking form you agree to hold WR harmless and indemnify WR against any and all claims whatsoever while you are on WR property, and you agree to pay, at current fair market value, for any loss and/or damage caused by you or a member of your party while on WR property.
WR reserves the right to refuse admission to anyone for any reason.
WR reserves the right to expel anyone from the WR premises at any time and for any reason.
Booking and Cancellation Policy
We require 100% pre-payment to confirm your booking. Bookings are subject to 15% HST.
If you need to cancel your booking, please let us know by email or phone as soon as possible. Upon notice of cancellation received by us no less than seven (7) days prior to your booking date, your booking fee will be refunded in full. If you cancel less than seven (7) days prior to your booking date, your booking fee will not be refunded. No refunds for no-shows. WR reserves the right to cancel your booking at any time and for any reason. If WR cancels your booking, your booking fee will be refunded in full.
By submission of this form, you agree to the Terms & Conditions and Cancellation Policy outlined above.