Health
- All dogs must be up to date with their vaccinations.
- All injuries, infections, or illnessess must be brought to our attention.
- Vaccination history must be provided before walks begin.
Logistics
- All walks will begin no more than 30 minutes before or after the scheduled walk time, otherwise the walk is free!
- Walks on holidays, weekends, and extended hours (before 8am and after 6pm) are an additional $6.
Last Minute Changes/Cancelations
- Same day cancelations during business hours (8am-10pm) with 6hrs or less notice will be charged full price
- Day before cancelations with 18hrs or less notice will be charged full price
- This is because once we reserve these blocks for your appointment we must plan around them and turn down other requests.
Payment
- Invoices will be sent out weekly on Mondays for charges incured during the previous calendar week as well as any previous balance. Payment for that invoice is expected by the end of that week.
Liability
- BitterDog Walkers LLC is not held responsible for a dog's pre-existing conditions.
- BitterDog Walkers LLC is not held responsible for events that occur in the home while the dog walker is not present.