• HPIR – HUD Property Inspection Report. When HUD releases a property to the FSM, the FSM assigns a HPIR work order to a contractor/vendor. This report is a reflection of the condition of the property once it is received by HUD. The HPIR requires a minimum of 150 photos along with an extensive report identifying any discrepancies or deficiencies with the property. There is an inspection of the any appliances and testing of systems (electrical and plumbing). They also identify any Health and Safety Concerns and remedy them while on site. The HPIR must be completed within 24 hours of being issued to the FSM.
• Initial Services (Trashout) – This involves cleaning of the property once the HPIR has been completed. The items that must be addressed on the interior include: vacuuming, sweeping floors, mopping, cleaning all cabinets, wiping down all services, cleaning blinds, window ledges, fireplaces, clean and winterize toilets, clean sinks, bathtubs and showers, replace missing or broken outlet covers, remove broken ceiling fan blades, secure all windows and doors, re-glaze an broken windows, remove all debris, clean windows, and clean all appliances. The exterior of the property must include: mowing the lawn, trimming back hedges and trees away from the property, remove all debris, clean out any outbuildings to include sheds and garages, weed eating around the property, cover and secure any existing pool, and secure any fencing around property or pool area. These are some of the items needing done during the Initial Services. The purpose is to get the property in a “Ready to Show” condition. This must be completed with 3 days of the HPIR. This requires a minimum of 300 pictures to include before, during and after photos.
• Routine Inspections – These include biweekly inspections of the property to maintain the “Ready to Show” condition of the property and to address any discrepancies. The Routine Inspections must be done by the due date and cannot go overdue. This includes photo documentation of the interior and exterior of the property. There must be a minimum of 75 photos. There is also a Property Condition Report (PCR) that must be submitted.
• Health & Safety – These address any concerns that need to be addressed immediately. They must also be done within a 24 hour period once assigned to the FSM. These include: broken windows, unsecured doors or windows, trip hazards, downed or unsecured fencing, exposed pools or hot tubs, flooded areas and/or basements, leaking roofs and any other items determined to be a Health and Safety concern. There must be photo documentation to show the before and after photos of the work performed and completed.
• Vandalism – A work order is issued when a vandalism has occurred and been reported to the FSM. Vandalism can be stolen items, destroyed property, broken or any other destruction of the property. When the work order is issued the vendor must call and meet the police at the property and get a police report. List any and all damage and any missing items from the property. Then vendor must address any Health & Safety concerns while on the property. This must also be done within 24 hours of the FSM receiving or issuing the work order. There must also be photo documentation to support all items addressed for the vandalism.
• Yard Maintenance – This is done biweekly and includes mowing the grass, trimming back all hedges and trees away from the property, weed eating, and removing all debris. Grass clippings must not be on any driveway or walkways. These are sometimes issued to vendors assigned the Routines, but not always.